Title: Cannot delete old settings
Last modified: May 24, 2023

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# Cannot delete old settings

 *  Resolved [azzuwp](https://wordpress.org/support/users/azzuwp/)
 * (@azzuwp)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/cannot-delete-old-settings/)
 * Hi there,
 * I’ve activated and set up the plugin on an ecommerce and then I cloned this website
   as a base for another ecommerce of the same Client. When I activated the plugin
   on the second website, it inherited the old setting and if I go to Settings>Linked
   Accounts, the wheel keeps spinning and nothing is loaded so I’m not able to make
   any changes there.
   I tried deactivating and deleting and then uploading the plugin
   again. Same thing. I also used a database cleaner to delete all the plugin orphaned
   tables, uploaded it again, but same thing again.
 * What can I do? In the dashboard as well, under Programs, I cannot edit the existing
   one as the buttons are not active..
 * Thank you for your time

Viewing 1 replies (of 1 total)

 *  [Igor H](https://wordpress.org/support/users/ihereira/)
 * (@ihereira)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/cannot-delete-old-settings/#post-16765819)
 * Hello,
 * I am not sure if this is the correct way to clone settings. However, I recommend
   you to try the following:
 * Navigate to `example.com`/wp-admin/admin.php?page=connection-test-admin-page (
   You can replace`example.com` with your domain) and check if your Google account
   is connected. You will be able to disconnect/reconnect your Jetpack, Google, 
   Merchant Center, Google Ads accounts, etc.
 * Then you can recheck the setup and configuration process of the extension: [https://woocommerce.com/document/google-listings-and-ads/#setup-and-configuration](https://woocommerce.com/document/google-listings-and-ads/#setup-and-configuration)
 * Hope this helps.

Viewing 1 replies (of 1 total)

The topic ‘Cannot delete old settings’ is closed to new replies.

 * ![](https://ps.w.org/google-listings-and-ads/assets/icon.svg?rev=2775988)
 * [Google for WooCommerce](https://wordpress.org/plugins/google-listings-and-ads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-listings-and-ads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-listings-and-ads/)
 * [Active Topics](https://wordpress.org/support/plugin/google-listings-and-ads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-listings-and-ads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-listings-and-ads/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Igor H](https://wordpress.org/support/users/ihereira/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/cannot-delete-old-settings/#post-16765819)
 * Status: resolved