Title: Cannot delete attributes Last modified: August 19, 2021 --- # Cannot delete attributes * Resolved [php-supadev](https://wordpress.org/support/users/lbdeveloper/) * (@lbdeveloper) * [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-delete-attributes/) * Hello, i am having again the same problem as this [https://wordpress.org/support/topic/error-non-existing-attribute-id-2/](https://wordpress.org/support/topic/error-non-existing-attribute-id-2/) * This time the two `Clear Transients` buttons don’t solve the problem. I have also run the script and query from [https://wordpress.org/support/topic/how-to-delete-all-product-attributes/](https://wordpress.org/support/topic/how-to-delete-all-product-attributes/) * No luck. * The script from the link above prints * ``` Deleting Colour - Result Deleting Size - Result ``` * But i am still seeng the two attributes on `wp-admin/edit.php?post_type=product& page=product_attributes` I cannot delete nor edit them from that page. * This is my status * ``` ### WordPress Environment ### WordPress address (URL): https://brandly.co.za Site address (URL): https://brandly.co.za WC Version: 5.6.0 REST API Version: ✔ 5.6.0 WC Blocks Version: ✔ 5.5.1 Action Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.5.1 Log Directory Writable: ✔ WP Version: 5.8 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.3.29 PHP Post Max Size: 256 MB PHP Time Limit: 900 PHP Max Input Vars: 10000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.30-MariaDB-log-cll-lve Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.5.2 WC Database Prefix: wp_ Total Database Size: 31.74MB Database Data Size: 24.99MB Database Index Size: 6.75MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB 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Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 1.52MB + Index: 1.59MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpie_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 39 custom_css: 2 elementor_library: 1 nav_menu_item: 6 page: 9 post: 1 revision: 71 sa_slider: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (12) ### C4D Woo Variation Images: by Coffee4dev.com – 1.3.64 Checkout Files Upload for WooCommerce: by WP Wham – 2.1.0 Creative Mail by Constant Contact: by Constant Contact – 1.4.4 Elementor: by Elementor.com – 3.4.1 Kirki Customizer Framework: by David Vongries – 3.1.9 Google Ads & Marketing by Kliken: by Kliken – 1.0.7 Loginizer: by Softaculous – 1.6.7 Mailchimp for WooCommerce: by Mailchimp – 2.5.2 Premium Addons for Elementor: by Leap13 – 4.4.9 WooCommerce Tiered Price Table: by bycrik – 2.5.0 WooCommerce PayFast Gateway: by WooCommerce – 1.4.19 WooCommerce: by Automattic – 5.6.0 ### Inactive Plugins (7) ### LiteSpeed Cache: by LiteSpeed Technologies – 4.3 Massive Addons for WPBakery Page Builder: by MassivePixelCreation – 2.4.8 Master Slider: by averta – 3.7.8 Product Variations Swatches for WooCommerce: by VillaTheme – 1.0.1.16 Slide Anything - Responsive Content / HTML Slider and Carousel: by Simon Edge – 2.3.38 Smush: by WPMU DEV – 3.8.8 WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0 ### Settings ### API Enabled: ✔ Force SSL: – Currency: ZAR (R) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: Taxonomies: Product Visibility: Connected to WooCommerce.com: – ### WC Pages ### Shop base: #6 - /shop/ Cart: #7 - /cart/ Checkout: #8 - /checkout/ My account: #9 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Customify Version: 0.3.6 Author URL: https://pressmaximum.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: customify/woocommerce/cart/cart.php customify/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0 customify/woocommerce/checkout/form-coupon.php customify/woocommerce/content-product.php customify/woocommerce/content-single-product.php customify/woocommerce/content-widget-product.php customify/woocommerce/content-widget-reviews.php customify/woocommerce/loop/add-to-cart.php customify/woocommerce/loop/loop-end.php customify/woocommerce/loop/loop-start.php customify/woocommerce/loop/pagination.php customify/woocommerce/loop/result-count.php customify/woocommerce/loop/sale-flash.php customify/woocommerce/product-searchform.php customify/woocommerce/single-product/add-to-cart/external.php customify/woocommerce/single-product/add-to-cart/grouped.php version 4.0.0 is out of date. The core version is 4.8.0 customify/woocommerce/single-product/add-to-cart/simple.php customify/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php customify/woocommerce/single-product/product-image.php customify/woocommerce/single-product/sale-flash.php customify/woocommerce/single-product/tabs/tabs.php customify/woocommerce/single-product/title.php Outdated Templates: ❌ Learn how to update ### Checkout Files Upload Settings ### WooCommerce Checkout Files Upload: yes Total file uploaders: 1 Form extras: yes Enable alert on successful file upload: yes Enable alert on successful file remove: yes Max file size: 15 alg_checkout_files_upload_max_file_size_exceeded_message: Allowed file size exceeded (maximum %max_file_size% MB). Attach files to admin's new order emails: yes Attach files to customer's processing order emails: yes Send additional email to admin on user actions: Array ( ) Attach file on upload action: yes Recipient(s): (set) Subject: [{site_title}] Checkout files upload action in customer order ({order_number}) - {order_date} Email heading: {action}: File #{file_num} Email content: File name: {file_name} Action: File removed: File removed Action: File uploaded: File uploaded Before: Label:   %field_label%%required_html% Field Container:   %button_html% %field_html% Uploaded File:   %image% %file_name% %remove_button% After: Label: %field_label%%required_html%: Field Container: %button_html% %field_html%: Uploaded File: %image% %file_name% %remove_button% After: "Delete" button style: color:red; Image style: width:64px; Enable/disable: yes Required: no Accepted file types: .jpg,.jpeg,.png Validate image dimensions: Width: 1 Height: 1 Checkout page: woocommerce_before_checkout_form Position order (i.e. priority): 20 "Thank You" page: no "My Account" page: no Label: Please select file to upload Upload button (single): Choose File Wrong file type: Wrong file type: "%s"! Wrong image dimensions: Wrong image dimensions: "%s"! Current: %current_width% x %current_height%. Required: %required_width% x %required_height%. Couldn't get image dimensions: Couldn't get image dimensions: "%s"! File is required: File is required! File was successfully uploaded: File "%s" was successfully uploaded. File was successfully removed: File "%s" was successfully removed. Require products: Require product categories: Require product tags: Label: %field_label%%required_html%: Field Container: %button_html% %field_html%: Uploaded File: %image% %file_name% %remove_button% After: ### Action Scheduler ### Canceled: 2 Oldest: 2021-08-17 17:47:09 +0000 Newest: 2021-08-17 18:32:22 +0000 Complete: 2,697 Oldest: 2021-08-11 14:41:17 +0000 Newest: 2021-08-19 17:16:04 +0000 ### Status report information ### Generated at: 2021-08-19 18:56:54 +00:00 ``` Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/) * (@gabrielfuentes) * [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-delete-attributes/#post-14786484) * Hi there 👋 * It seems to be a caching issue. Could you please contact your provider so they can flush all the cache from their side to see if that fixes the issue? * Cheers. * Thread Starter [php-supadev](https://wordpress.org/support/users/lbdeveloper/) * (@lbdeveloper) * [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-delete-attributes/#post-14788388) * SOLVED: I have just…. created a new attribute and the “dirty” ones vanished! Not sure what was going on * [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * (@rainfallnixfig) * [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-delete-attributes/#post-14788952) * Great to know that you managed to solve this! * If you have more questions please feel free to open a new topic. * Cheers. Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Cannot delete attributes’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 3 replies * 3 participants * Last reply from: [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-delete-attributes/#post-14788952) * Status: resolved