Title: Cannot delete age gate
Last modified: May 13, 2020

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# Cannot delete age gate

 *  [vcbh](https://wordpress.org/support/users/vcbh/)
 * (@vcbh)
 * [6 years ago](https://wordpress.org/support/topic/cannot-delete-age-gate-2/)
 * Hi,
    I ran into issue using the plugin with multiple languages and I decided 
   it’s best to remove it, but it seems like the the plugin can’t be removed.
 * I deactivated the plugin, age verification was still required when I visit the
   website.
    I even deleted the plugin and the age verification was still required,
   the links on yes/no are broken, so you cannot enter the website.
 * The glitch happens every time some one vists the website for the first time.
 * Any idea on how to fix this?
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-delete-age-gate-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Phil](https://wordpress.org/support/users/philsbury/)
 * (@philsbury)
 * [6 years ago](https://wordpress.org/support/topic/cannot-delete-age-gate-2/#post-12826731)
 * Hi [@vcbh](https://wordpress.org/support/users/vcbh/),
 * This will be a caching issue most likely. If you have a cache plugin or a cache
   on your server you’ll probably need to clear it as it will have stored everything.
 * Side note, what was the issue with multiple languages?
 * Let me know if that works too.
 * Thanks
    Phil
 *  Thread Starter [vcbh](https://wordpress.org/support/users/vcbh/)
 * (@vcbh)
 * [6 years ago](https://wordpress.org/support/topic/cannot-delete-age-gate-2/#post-12826800)
 * Hi Phil,
 * Thanks for your response.
    I deleted the website cache and the same problem happens
   I don’t think I have cache plugins
 * Thanks
 *  Plugin Author [Phil](https://wordpress.org/support/users/philsbury/)
 * (@philsbury)
 * [6 years ago](https://wordpress.org/support/topic/cannot-delete-age-gate-2/#post-12826897)
 * Hi [@vcbh](https://wordpress.org/support/users/vcbh/),
 * It could be happening on the server with your hosting provider.
 * I can access the Age Gate css which if you’ve removed the plugin should not exist.
   It give me a 304 server response which is unchanged/cached file. Here’s [some info](https://airbrake.io/blog/http-errors/304-not-modified)
   on that code.
 * If you are on a VPS that should help, otherwise you might have an option if you
   log into the hosting provider to clear the cache.
 * Thanks
    Phil
 *  Thread Starter [vcbh](https://wordpress.org/support/users/vcbh/)
 * (@vcbh)
 * [6 years ago](https://wordpress.org/support/topic/cannot-delete-age-gate-2/#post-12826955)
 * How can I fix it?
 *  Plugin Author [Phil](https://wordpress.org/support/users/philsbury/)
 * (@philsbury)
 * [6 years ago](https://wordpress.org/support/topic/cannot-delete-age-gate-2/#post-12827258)
 * As this appears to be happening at server level rather than application level
   it is something that you will need to resolve there, it’s not an issue with the
   plugin itself.
 * If there is a control panel for the hosting provider, log in to that. If not 
   you’ll need to speak to the systems administrator via their support channels.
 * When I check now though, it seems to have gone so if you didn’t do anything it
   looks like that cache has naturally become stale and fixed itself!
 * Thanks
    Phil
 *  Thread Starter [vcbh](https://wordpress.org/support/users/vcbh/)
 * (@vcbh)
 * [6 years ago](https://wordpress.org/support/topic/cannot-delete-age-gate-2/#post-12831108)
 * Hi Phil,
    The issue went away after I contacted my hosting provider. Thanks for
   your help.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Cannot delete age gate’ is closed to new replies.

 * ![](https://ps.w.org/age-gate/assets/icon-256x256.png?rev=2783003)
 * [Age Gate](https://wordpress.org/plugins/age-gate/)
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## Tags

 * [cache](https://wordpress.org/support/topic-tag/cache/)
 * [remove](https://wordpress.org/support/topic-tag/remove/)

 * 6 replies
 * 2 participants
 * Last reply from: [vcbh](https://wordpress.org/support/users/vcbh/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/cannot-delete-age-gate-2/#post-12831108)
 * Status: not resolved