Support » Fixing WordPress » Cannot decode raw data

Cannot decode raw data

  • kirstinewalton

    (@kirstinewalton)


    9 months, 3 weeks ago

    When I try to open my website on Safari, it won’t load and it comes up with the cannot decode raw data NSURLErrorDomain 1015

    I tried disabling my cache plugin as I had read that code help. It loaded momentarily and then went off again.

    I also get the same error when trying to use my search bar

    The page I need help with: [log in to see the link]

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  • threadi

    (@threadi)

    9 months, 3 weeks ago

    The message is caused by Safari’s incompatibility with the gzip compression sent by the web server in response. If you still have the problem after deactivating the cache plugin you are using, it could also be related to cookies that Safari processed incorrectly in this context.

    Therefore, deactivate the cache plugin again and then delete all cookies that your Safari has saved for your site. If it works after that, it’s related to the compression that the cache plugin uses. If it still doesn’t work after that, it could also be the hosting. Contact your hoster for this.

Viewing 1 replies (of 1 total)
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