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[resolved] Cannot Customize Site - Blank Page (7 posts)

  1. derrickisme
    Member
    Posted 1 year ago #

    I purchased a brand new domain, set up brand new hosting with GoDaddy.com and set installed the brand new version of WordPress by using the one click install for wordpress.

    Everthing seems fine until i click Customize Theme. It will then preview a Blank Theme. I have tried disabling all my plugins. I also enabled all of them. Any ideas? Thanks

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    What theme are you using? Where did you download it from?

  3. derrickisme
    Member
    Posted 1 year ago #

    I am actually using the default theme "Twenty Thirteen. Also i tried the Twenty Twelve and downloaded one called Responsive. I can activate them but it will not allow me to customize. I tried IE, Chrome, and Firefox as well.

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    Site url?

  5. derrickisme
    Member
    Posted 1 year ago #

    http://www.thinkwelty.net

    You can go to that address but if you try to customize the theme it will take you to a blank page.

    http://thinkwelty.net.previewdns.com/wp-admin/customize.php

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    We cannot access pages in the back end of your site. Why are you using http://thinkwelty.net.previewdns.com/wp-admin/customize.php instead of http://www.thinkwelty.net/wp-admin/customize.php ?

  7. derrickisme
    Member
    Posted 1 year ago #

    Nevermind its showing up now! I logged into my GoDaddy Hosting account and clicked "Finish" after i installed the WordPress Quick Install. Thank you for your help!

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