Title: Cannot customize
Last modified: August 30, 2016

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# Cannot customize

 *  Resolved [turkeylegs](https://wordpress.org/support/users/turkeylegs/)
 * (@turkeylegs)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/cannot-customize-2/)
 * [http://pbyabb.com/](http://pbyabb.com/)
    I am not certain as to the version 
   of WP. It is whatever Siteground installed for me. I downloaded Customizr Pro,
   installed it and activated the Customizr Pro key. When I go to customize the 
   theme, I get the general settings (border, font, etc.), but the only component
   that offers a path to customize content is the footer. I went to the documentation
   and went back to the dashboard to modify the sliders and none of the options 
   in the support were available. I’m certainly not the sharpest knife in the drawer
   with WP, but have been managing a couple of other WP sites (one .com and one .
   org) with no problems. What am I doing wrong? Operating system is Windows 8.1
   Thanks, Joe

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [turkeylegs](https://wordpress.org/support/users/turkeylegs/)
 * (@turkeylegs)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/cannot-customize-2/#post-6296132)
 * The WordPress version is 4.2.2
    Thanks,
 * Joe
 *  [Rocco Aliberti](https://wordpress.org/support/users/d4z_c0nf/)
 * (@d4z_c0nf)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/cannot-customize-2/#post-6296161)
 * Hello Joe,
    as premium user could you open a new topic [here](http://presscustomizr.com/support-forums/forum/customizr-pro/)?
   This forum is focused on the Customizr(free) theme, and as per wp.org forum rules
   premium products cannot be “supported” here. :/
 * Bests

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot customize’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Rocco Aliberti](https://wordpress.org/support/users/d4z_c0nf/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/cannot-customize-2/#post-6296161)
 * Status: resolved