Title: Cannot Crop Header Image & Upload
Last modified: August 19, 2016

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# Cannot Crop Header Image & Upload

 *  [Teres](https://wordpress.org/support/users/teres/)
 * (@teres)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/cannot-crop-header-image-upload/)
 * BIG problem here. Been trying and trying to upload a header image to my site.
   Actually, I can upload an image from my computer, but when I am taken to the 
   screen to “Choose the part of the image you want to use as your header,” I am
   prevented from cropping the image at all. If I hit “Crop and Publish,” I get 
   an all black header.
 * I thought perhaps it was my browser (Firefox) doing something funky, so I switched
   over to Safari. Same thing.
 * Any thoughts on what the glitch is that is preventing me from cropping my header
   image? All I’m doing is trying to upload a logo,

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/cannot-crop-header-image-upload/#post-1739918)
 * Is your server running a recent version of GD Library?
 *  Thread Starter [Teres](https://wordpress.org/support/users/teres/)
 * (@teres)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/cannot-crop-header-image-upload/#post-1739928)
 * Not that I’m aware of. What exactly is GD Library?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/cannot-crop-header-image-upload/#post-1739930)
 * [http://www.boutell.com/gd/](http://www.boutell.com/gd/)
    [http://en.wikipedia.org/wiki/GD_Graphics_Library](http://en.wikipedia.org/wiki/GD_Graphics_Library)
 *  Thread Starter [Teres](https://wordpress.org/support/users/teres/)
 * (@teres)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/cannot-crop-header-image-upload/#post-1739932)
 * Definitely don’t have that installed.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/cannot-crop-header-image-upload/#post-1739934)
 * You do need that module installed for virtually all of the image management &
   manipulation.
 *  Thread Starter [Teres](https://wordpress.org/support/users/teres/)
 * (@teres)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/cannot-crop-header-image-upload/#post-1739937)
 * Wow, really? Okay, and I can just upload it to my server on HostGator?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/cannot-crop-header-image-upload/#post-1739968)
 * I don’t think so. Your best bet is to contact HostGator and have a word with 
   them.
 *  Thread Starter [Teres](https://wordpress.org/support/users/teres/)
 * (@teres)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/cannot-crop-header-image-upload/#post-1739969)
 * Thanks, esmi, you’ve been most helpful.
 * Cah-razy thing, I actually got it to work today. Rather than a jpg, I uploaded
   a png image instead and, voilà, I have a header! Evidently, in the Style Sheet
   of my theme, it specifies that the header image must be a png and that’s why 
   all I would see was black when I used a jpg.
 * Oy.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Cannot Crop Header Image & Upload’ is closed to new replies.

## Tags

 * [header image](https://wordpress.org/support/topic-tag/header-image/)
 * [troubleshooting](https://wordpress.org/support/topic-tag/troubleshooting/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 8 replies
 * 2 participants
 * Last reply from: [Teres](https://wordpress.org/support/users/teres/)
 * Last activity: [15 years, 5 months ago](https://wordpress.org/support/topic/cannot-crop-header-image-upload/#post-1739969)
 * Status: not resolved

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