Title: Cannot create subscriptions nor modify their status Last modified: April 20, 2017 --- # Cannot create subscriptions nor modify their status * [autonomite](https://wordpress.org/support/users/autonomite/) * (@autonomite) * [9 years ago](https://wordpress.org/support/topic/cannot-create-subscriptions-nor-modify-their-status/) * Hey guys, * After the 3.0+ updates, we are unable to activate cancelled subscriptions or create new subscriptions manually. WooCommerce, Woo Subscriptions, and WordPress are all completely up to date. Anyone having this issue or know how to resolve or work around it? * ``` ### WordPress Environment ### Home URL: https://dollarvigilante.com Site URL: https://dollarvigilante.com WC Version: 3.0.3 Log Directory Writable: ✔ WP Version: 4.7.3 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: – Language: en_US ### Server Environment ### Server Info: nginx/1.10.0 PHP Version: 7.0.17-2+deb.sury.org~xenial+1 PHP Post Max Size: 100 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.47.0 OpenSSL/1.0.2g SUHOSIN Installed: – Max Upload Size: 100 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Zapier Integration - Active Feeds: ✔ 5 active Zapier Feeds. Zapier Integration - Cron Tasks: ✔ 0 pending Zapier cron tasks. Zapier Feed #1 Name: ✔ New Newsletter Subscriber Zapier Feed #1 Webhook URL: ✔ https://hooks.zapier.com/hooks/catch/1794830/t4if65/ Zapier Feed #1 Trigger: ✔ Subscription Created Zapier Feed #1 Test Result: ✔ Successfully sent sample data to https://hooks.zapier.com/hooks/catch/1794830/t4if65/. Zapier Feed #2 Name: ✔ New order test Zapier Feed #2 Webhook URL: ✔ https://hooks.zapier.com/hooks/catch/1794830/t4s6da/ Zapier Feed #2 Trigger: ✔ New Order Zapier Feed #2 Test Result: ✔ Successfully sent sample data to https://hooks.zapier.com/hooks/catch/1794830/t4s6da/. Zapier Feed #3 Name: ✔ Subscription Status Zapier Feed #3 Webhook URL: ✔ https://hooks.zapier.com/hooks/catch/1794830/tt58h7/ Zapier Feed #3 Trigger: ✔ Subscription Status Changed Zapier Feed #3 Test Result: ✔ Successfully sent sample data to https://hooks.zapier.com/hooks/catch/1794830/tt58h7/. Zapier Feed #4 Name: ✔ Resubscribe Member Zapier Feed #4 Webhook URL: ✔ https://hooks.zapier.com/hooks/catch/1794830/tti4b8/ Zapier Feed #4 Trigger: ✔ Subscription Status Changed Zapier Feed #4 Test Result: ✔ Successfully sent sample data to https://hooks.zapier.com/hooks/catch/1794830/tti4b8/. Zapier Feed #5 Name: ✔ New Order Zapier Feed #5 Webhook URL: ✔ https://hooks.zapier.com/hooks/catch/1794830/m56nhb/ Zapier Feed #5 Trigger: ✔ New Order Zapier Feed #5 Test Result: ✔ Successfully sent sample data to https://hooks.zapier.com/hooks/catch/1794830/m56nhb/. ### Database ### WC Database Version: 3.0.3 WC Database Prefix: dw_ woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ MaxMind GeoIP Database: ✔ ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (81) ### ManageWP - Worker: by ManageWP – 4.2.18 MonkeyPlugin: by Monkey Marketing – 1.0 Accelerated Mobile Pages: by Ahmed Kaludi Mohammed Kaludi – 0.9.47.2 AccessPress Social Counter: by AccessPress Themes – 1.7.1 Akismet Anti-Spam: by Automattic – 3.3 AMP: by Automattic – 0.4.2 Ninja Popups: by ArsCode – 4.4.1 Auto Terms of Service and Privacy Policy: by TourKick (Clifford P) – 1.8 Autoptimize: by Frank Goossens (futtta) – 2.1.0 Beaver Builder Plugin (Standard Version): by The Beaver Builder Team – 1.9.5.3 bbp style pack: by Robin Wilson – 3.5.3 bbP Toolkit: by Pascal Casier – 1.0.10 bbPress: by The bbPress Community – 2.5.12 Beaver Tunnels: by FireTree Design LLC – 2.0.1 Bloom: by Elegant Themes – 1.1.8 Cresta Social Share Counter PRO: by CrestaProject - Rizzo Andrea – 2.6.3 CryptoWoo: by flxstn – 0.18.1 Disqus Comment System: by Disqus – 2.87 Download Monitor: by Never5 – 1.9.6 Easy Media Download: by naa986 – 1.1.2 Easy Twitter Feed Widget: by DesignOrbital.com – 0.6 Easy WP SMTP: by wpecommerce – 1.2.5 Email Log: by Sudar – 1.9.1 Essential Grid: by ThemePunch – 1.5.2 Express Checkout For Woocommerce For Virtual And Downloadable Products: by StoreApps – 1.0.1 Facebook Widget: by Milap Patel – 4.1 Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.10 Featured Image: by Mervin Praison – 2.0 Genesis Connect for WooCommerce: by StudioPress – 0.9.9 Genesis Dambuster: by Russell Jamieson – 1.6 Google Analytics Dashboard for WP: by Alin Marcu – 4.9.6.2 GoUrl Bitcoin Payment Gateway & Paid Downloads & Membership: by GoUrl.io – 1.3.15 Heartbeat Control: by Jeff Matson – 1.0.3 Indeed Ultimate Affiliate Pro: by indeed – 2.6 LMM Menu: by LiquidaThemes – 1.2.3 NGINX Cache Optimizer: by Kyup.com – 1.1 OneSignal Push Notifications: by OneSignal – 1.14.1 OptimizePress: by OptimizePress – 2.5.7 OptIn Ninja - Custom Form Fields add-on: by Web factory Ltd – 1.05 OptIn Ninja: by Web factory Ltd – 2.0 CF Page or Post Duplicator: by Carlos Fazenda – 0.1 Paid Memberships Pro: by Stranger Studios – 1.8.13.6 Paid Memberships Pro - Advanced Levels Page Shortcode Add On: by Stranger Studios – .2.1 PMPro Customizations: by Stranger Studios – .1 Paid Memberships Pro - Email Templates Add On: by Stranger Studios – 0.7.1 Paid Memberships Pro - Failed Payment Limit Add On: by Stranger Studios – .1.2 Paid Memberships Pro - Import Users from CSV Add On: by Stranger Studios – .3.3 Paid Memberships Pro - Proration Add On: by Stranger Studios – .2 Paid Memberships Pro - WooCommerce Add On: by Stranger Studios – 1.4.5 Popup Builder PRO: by Sygnoos – 3.1.6 Blubrry PowerPress: by Blubrry – 7.0.4 Quick Page/Post Redirect Plugin: by anadnet – 5.1.8 Really Simple SSL: by Rogier Lankhorst – 2.5.11 RSS Image Feed: by Stefan Crämer – 4.2.5 Optimize Database after Deleting Revisions: by CAGE Web Design | Rolf van Gelder Eindhoven The Netherlands – 4.2.2 Custom Thank You Pages Per Product for WooCommerce: by StoreApps – 1.2.2 ShortPixel Image Optimizer: by ShortPixel – 4.2.9 Fast Secure Contact Form: by Mike Challis Ken Carlson – 4.0.50 Smart Manager: by StoreApps – 3.9.22 Smart Reporter for e-commerce: by StoreApps – 2.9.16 SSL Insecure Content Fixer: by WebAware – 2.2.3 Strong Testimonials: by Chris Dillon – 2.21 Thrive Ultimatum: by Thrive Themes – 1.5.13 W3 Total Cache: by Frederick Townes – 0.9.5.2 WooCommerce Auto Complete Virtual Orders: by StoreApps – 1.2.6 WooCommerce Buy Now: by StoreApps – 1.9.6 WooCommerce Stripe Gateway: by WooCommerce – 3.1.6 WooCommerce Subscriptions: by Prospress Inc. – 2.2.4 WooCommerce Zapier Integration: by OM4 – 1.6.3 – 1.6.7 is available WooCommerce: by Automattic – 3.0.3 Sensei: by WooThemes – 1.9.11 – 1.9.13 is available Yoast SEO: by Team Yoast – 4.6 Email Login: by Beau Lebens – 4.6.4 WP-FB-AutoConnect: by Justin Klein – 4.3.2 Wp Facebook Share Like Button: by Vivacity Infotech Pvt. Ltd. – 2.2 WP Fusion: by Very Good Plugins – 3.1.1 WP Rollback: by WordImpress – 1.4 WP Smart Preloader: by ashokmhrj – 1.11.3 WPFront User Role Editor Personal Pro: by Syam Mohan – 2.13.1 Genesis login modal box: by Frank Schrijvers – 1.1.1 Youmax PRO: by Jake H. – 2.2 ### Settings ### API Enabled: ✔ Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #16216 - /shop Cart: #15612 - /cart Checkout: #17297 - /checkout-main My account: #16193 - /my-account ### Theme ### Name: Vigilante Version: 1.0.0 Author URL: http://autonomite.net Child Theme: ✔ Parent Theme Name: Genesis Parent Theme Version: 2.4.2 Parent Theme Author URL: https://www.studiopress.com/ WooCommerce Support: ✔ ### Templates ### Overrides: – ### subscriptions ### WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live ``` Viewing 1 replies (of 1 total) * [dkdesignhawaii](https://wordpress.org/support/users/dkdesignhawaii/) * (@dkdesignhawaii) * [9 years ago](https://wordpress.org/support/topic/cannot-create-subscriptions-nor-modify-their-status/#post-9077397) * Yes, same issue. Running WC Subscriptions 3.0+ and can not make any changes to a subscription. I make changes within the edit screen but nothing happens when I save it. Instead I get a blank white screen when I reload the page, the original settings are still in place, so it’s futile at the moment to make any edits. * ALSO CHECK YOUR RENEWAL METHODS AFTER 3.0 update! Updating to 3.0 made all of my subscriptions go to “manual renewal” when in fact I had them set as automatic credit card renewal. Have to open a support ticket with them over this, because I can not solve this issue without first solving the issue of not being able to edit subscriptions! Yikes!! Viewing 1 replies (of 1 total) The topic ‘Cannot create subscriptions nor modify their status’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 1 reply * 2 participants * Last reply from: [dkdesignhawaii](https://wordpress.org/support/users/dkdesignhawaii/) * Last activity: [9 years ago](https://wordpress.org/support/topic/cannot-create-subscriptions-nor-modify-their-status/#post-9077397) * Status: not resolved