Support » Plugin: DHL Shipping Germany for WooCommerce » Cannot create label. Decimal point is deleted automatically comma is not working

  • Resolved histameany

    (@histameany)


    Gestern funktionierte alles noch einwandfrei. Heute bekomme ich beim Eintragen des korrekten Gewichts des Pakets folgende Meldung: Gib bitte eine Dezimalstelle (,) ohne Tausendertrennzeichen ein.

    • This topic was modified 2 months ago by histameany.
    • This topic was modified 2 months ago by histameany.
Viewing 15 replies - 16 through 30 (of 31 total)
  • Thread Starter histameany

    (@histameany)

    Unfortunately, I have to inform you that the issue still remains after the update.

    Thomas

    Our WordPress updated the version but the problem is still there.

    Plugin Support dhlsupport_yago

    (@shevasa)

    @hairvillage @histameany have you updated the plugin to version 2.8.16?

    Best,
    Ilya

    Thread Starter histameany

    (@histameany)

    Yes, I updated it to 2.8.16.

    Yes we did.

    Sorry for the late reply. We have only now had products with the shipping method again.

    Everything works again as before. So no problems.

    Thanks for the quick implementation

    Plugin Support dhlsupport_yago

    (@shevasa)

    @kukitom thanks for letting me know!
    Sounds great!

    Best,
    Ilya

    Thread Starter histameany

    (@histameany)

    Hello shevasa,

    udating and clearing the cache does not work for me.

    I’m not comfortable with sharing my Woocommerce credentials with you as you would have access to all my business data and customer information. Additionally, your account on wordpress.org is only 3 months old.

    Is there another way you can fix the plugin?

    Same problem here, updated to 2.8.16 already, but still the problem presists.
    I cleared OPCache, W3 Cache etc… nothing changed.

    Plugin Support dhlsupport_yago

    (@shevasa)

    @sx1001 @histameany hi!

    Have you guys updated WordPress or Woocommerce recently to the newest versions?

    Best,
    Ilya

    Thread Starter histameany

    (@histameany)

    I updated on Wednesday 15 th June over night to Woocommerce 6.6.0. Thereafter, the issue showed up. I also updated to WooCommerce 6.6.1 what did not change the issue.

    • This reply was modified 1 month, 2 weeks ago by histameany.

    Exactly, also here, Woocommerce, WP, Germanized for Woocommerce – ALL on the latest versions!

    Thread Starter histameany

    (@histameany)

    I use German Market. But it is only a problem between Woocommerce and the DHL plugin. I went to my staging site and deactivated all plugins but these two and the issue remained.

    For us its working now but instead of the . that it was before we have to use ,. Its okay 🙂 thank you.

    Thread Starter histameany

    (@histameany)

    Thanks for the replay. I tried it and it works with “,”.

    Unfortunately, this is a little impractical as the weight of the products is already written in the weight field with a dot. Ususally I only have to change the part after the “.”. Now I have to delete everything in the field and type for 98 % percent of my packages the “0,” as most of them weigh below 1 kg.

    Is there a possibility to change the default “.” to a “,” as well?

Viewing 15 replies - 16 through 30 (of 31 total)
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