Title: Cannot create connection
Last modified: May 13, 2025

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# Cannot create connection

 *  Resolved [rferguson10](https://wordpress.org/support/users/rferguson10/)
 * (@rferguson10)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-create-connection/)
 *     ```wp-block-code
       I’m having issues with connecting the plugin to my environment.I followed these docs:https://dualcube.com/docs/moowoodle-set-up-guide/#4-toc-titlePlease see video below:https://www.loom.com/share/c7d2c944b13243af895409fd8657dfd6Moodle says they are able to verify my setup and can connect. They suggested to reach out to see if it was an issue with the plugin
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-create-connection%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [DualCube](https://wordpress.org/support/users/dualcube/)
 * (@dualcube)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-create-connection/#post-18464754)
 * Hi [@rferguson10](https://wordpress.org/support/users/rferguson10/),
 * Thanks so much for sharing the video, that really helped us understand the situation
   better.
 * From what I can see, it looks like there’s a configuration error on your end 
   that our team needs to take a closer look at. The best way for us to help is 
   if you could post this issue on our support forum. That way, our developers can
   directly inspect your setup and guide you through the fix.
 * Here’s the link to our forum: [https://dualcube.com/forums/support-forum/moowoodle-pro/](https://dualcube.com/forums/support-forum/moowoodle-pro/)
   
   Just drop a message there, and we’ll jump in to assist you right away.
 * Looking forward to helping you get everything sorted!

Viewing 1 replies (of 1 total)

The topic ‘Cannot create connection’ is closed to new replies.

 * ![](https://ps.w.org/moowoodle/assets/icon-256x256.gif?rev=3366428)
 * [MooWoodle – WordPress Moodle LMS Integration, Sell Moodle Courses via WooCommerce](https://wordpress.org/plugins/moowoodle/)
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 * 1 reply
 * 2 participants
 * Last reply from: [DualCube](https://wordpress.org/support/users/dualcube/)
 * Last activity: [10 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-create-connection/#post-18464754)
 * Status: resolved