Title: Cannot create backup Last modified: February 9, 2021 --- # Cannot create backup * Resolved [jermainenaidoo](https://wordpress.org/support/users/jermainenaidoo/) * (@jermainenaidoo) * [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-create-backup/) * Good day * I am having trouble backing up my website, here is the log i received: * [STEP] [2021-02-09 16:04:16] Initializing backup… [INFO] [2021-02-09 16:04:16] Backup & Migration version: 1.0.9 [INFO] [2021-02-09 16:04:16] Site which will be backed up: [https://camsol.co.za](https://camsol.co.za) [INFO] [2021-02-09 16:04:16] PHP Version: 7.3.26 [INFO] [2021-02-09 16:04:16] Web server: Apache[ INFO] [2021-02-09 16:04:16] Max execution time (in seconds): 259200 [INFO] [2021- 02-09 16:04:16] Checking if backup dir is writable… [INFO] [2021-02-09 16:04: 16] Initializing custom error handler [SUCCESS] [2021-02-09 16:04:16] Yup it is writable… [INFO] [2021-02-09 16:04:16] PHP CLI is not available – plugin will use web server proxy. [STEP] [2021-02-09 16:04:16] Scanning files… [STEP] [2021- 02-09 16:04:16] Checking free space, reserving… [INFO] [2021-02-09 16:04:16] Requires at least 253886881 bytes. [242.13 MB] [INFO] [2021-02-09 16:04:16] Disk free space function is not disabled – using… [INFO] [2021-02-09 16:04:16] Checking this path/partition: /home/camsobnt/public_html/wp-content/backup-migration/backups[ SUCCESS] [2021-02-09 16:04:16] There is 160,527.45 MB free. [156.77 GB] [SUCCESS][ 2021-02-09 16:04:16] Great! We have enough space. [SUCCESS] [2021-02-09 16:04: 16] Confirmed, there is more than enough space, checked: 253886881 bytes [INFO][ 2021-02-09 16:04:16] Scanning done – found 11185 files… [SUCCESS] [2021-02-09 16:04:16] Backup initialized… [STEP] [2021-02-09 16:04:16] Initializing archiving system… [SUCCESS] [2021-02-09 16:04:16] Archive system initialized… [STEP] [2021- 02-09 16:04:16] Preparing map of files… [SUCCESS] [2021-02-09 16:04:16] Files prepared. [INFO] [2021-02-09 16:04:16] Starting compression process… [STEP] [ 2021-02-09 16:04:16] Smart memory calculation… [INFO] [2021-02-09 16:04:16] There is 384 MBs of memory to use [INFO] [2021-02-09 16:04:16] WordPress memory limit: 256 MBs [SUCCESS] [2021-02-09 16:04:16] Setting the safe limit to 86 MB [STEP][ 2021-02-09 16:04:16] Making database backup [INFO] [2021-02-09 16:04:16] Iterating database… [INFO] [2021-02-09 16:04:19] Database size: 13.68 MB [SUCCESS] [2021- 02-09 16:04:19] Database backup finished [STEP] [2021-02-09 16:04:19] Making archive [INFO] [2021-02-09 16:04:19] Compressing… [INFO] [2021-02-09 16:04:19] Using PclZip module to create the backup [INFO] [2021-02-09 16:04:19] Legacy setting: Using default modules depending on user server [INFO] [2021-02-09 16: 04:19] Backup will run as single-request… [INFO] [2021-02-09 16:04:19] Chunks contain 1000 files. [INFO] [2021-02-09 16:04:19] Milestone: 1000/11185 [INFO][ 2021-02-09 16:04:20] Milestone: 2000/11185 [INFO] [2021-02-09 16:04:21] Milestone: 3000/11185 [INFO] [2021-02-09 16:04:22] Milestone: 4000/11185 [INFO] [2021-02- 09 16:04:22] Milestone: 5000/11185 [INFO] [2021-02-09 16:04:24] Milestone: 6000/ 11185 [INFO] [2021-02-09 16:04:25] Milestone: 7000/11185 [INFO] [2021-02-09 16: 04:27] Milestone: 8000/11185 [INFO] [2021-02-09 16:04:28] Milestone: 9000/11185[ INFO] [2021-02-09 16:04:29] Milestone: 10000/11185 [INFO] [2021-02-09 16:04:32] Milestone: 11000/11185 [ERROR] [2021-02-09 16:04:32] Issues during backup (packing)…[ ERROR] [2021-02-09 16:04:32] PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature [ERROR] [2021-02-09 16:04:32] Something went wrong (pclzip) – removing backup files… [STEP] [2021-02-09 16:04:32] Aborting backup… [DOWNLOAD GENERATED] File downloaded on (server time): 2021-02-09 16: 04:33 [DOWNLOAD GENERATED] Last update (seconds): 1 seconds ago [DOWNLOAD GENERATED] Last update (date): 2021-02-09 16:04:32 * Please help * Thanks * Jermaine * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-create-backup%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 2 replies - 1 through 2 (of 2 total) * Thread Starter [jermainenaidoo](https://wordpress.org/support/users/jermainenaidoo/) * (@jermainenaidoo) * [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-create-backup/#post-14027025) * Issue resolved, an oversight on my side. My web server was out of space. Cleared space and everything is working again! * Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/) * (@backupsupport) * [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-create-backup/#post-14028769) * Hi [@jermainenaidoo](https://wordpress.org/support/users/jermainenaidoo/) * Nice to hear that it’s solved! Could you please share your hosting provider / operating system with us. * That will allow us to test why our space check didn’t work as expected. * Thank you Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Cannot create backup’ is closed to new replies. * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566) * [Backup Migration](https://wordpress.org/plugins/backup-backup/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup-backup/) * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/) ## Tags * [cannot backup](https://wordpress.org/support/topic-tag/cannot-backup/) * 2 replies * 2 participants * Last reply from: [backupsupport](https://wordpress.org/support/users/backupsupport/) * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-create-backup/#post-14028769) * Status: resolved