Title: Cannot create an empty product set Last modified: August 5, 2021 --- # Cannot create an empty product set * Resolved [Ahmed Abu Shamia](https://wordpress.org/support/users/colyz93/) * (@colyz93) * [4 years, 9 months ago](https://wordpress.org/support/topic/cannot-create-an-empty-product-set/) * Hello, * When i create a product set with categories that have products it shows this message and does not sync Product Set to Facebook * > Facebook for WooCommerce error: > Cannot create an empty product set * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-create-an-empty-product-set%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * [Thu P. a11n](https://wordpress.org/support/users/thup90/) * (@thup90) * [4 years, 9 months ago](https://wordpress.org/support/topic/cannot-create-an-empty-product-set/#post-14741752) * Hi there, * Could you share your **System Status Report**, it would help us to understand your site setup a bit better. You can find it via **WooCommerce > Status**. Select** Get system report** and then **Copy for support**. Once you’ve done that, paste it here in your reply. * Also, can you confirm that the products in the category: - have stock - are not virtual - are published * Thread Starter [Ahmed Abu Shamia](https://wordpress.org/support/users/colyz93/) * (@colyz93) * [4 years, 9 months ago](https://wordpress.org/support/topic/cannot-create-an-empty-product-set/#post-14748771) * This problem appeared when we migrated from Polylang to WPML also with other 2 websites * > ### WordPress Environment ### > WordPress address (URL): [https://oddbitsegypt.com](https://oddbitsegypt.com) > > Site address (URL): [https://oddbitsegypt.com](https://oddbitsegypt.com) WC > Version: 5.5.2 REST API Version: ✔ 5.5.2 WC Blocks Version: ✔ 5.3.3 Action > Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.4.4 Log Directory Writable: > ✔ WP Version: 5.8 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP > Cron: ✔ Language: en_US External object cache: – > ### Server Environment ### > Server Info: LiteSpeed > PHP 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Number of Decimals: 2 Taxonomies: > Product Types: external (external) grouped (grouped) simple (simple) variable( > variable) > Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) > > exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) > rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated- > 5 (rated-5) > Connected to WooCommerce.com: ✔ > ### WC Pages ### > Shop base: #16624 – /shop/ > Cart: #16625 – /cart/ Checkout: #16626 – /checkout/ > My account: #16627 – /my-account/ Terms and conditions: ❌ Page not set > ### Theme ### > Name: Blocksy > Version: 1.8.4.5 Author URL: [https://creativethemes.com](https://creativethemes.com) > Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you > did not build personally we recommend using a child theme. See: How to create > a child theme WooCommerce Support: ✔ > ### Templates ### > Overrides: blocksy/woocommerce/cart/cart.php > blocksy/woocommerce/cart/mini- > cart.php blocksy/woocommerce/checkout/form-checkout.php blocksy/woocommerce/ > content-widget-product.php blocksy/woocommerce/content-widget-reviews.php blocksy/ > woocommerce/myaccount/my-account.php blocksy/woocommerce/product-searchform. > php blocksy/woocommerce/single-product/tabs/tabs.php > ### Action Scheduler ### > Canceled: 2 > Oldest: 2021-07-09 16:41:36 +0200 Newest: 2021-08-04 13:07:31 > +0200 > Complete: 11,995 > Oldest: 2021-08-04 16:52:05 +0200 Newest: 2021-08-09 14:30: > 48 +0200 > Failed: 4,012 > Oldest: 2020-07-04 19:51:55 +0200 Newest: 2021-08-07 17:44:30 > +0200 > Pending: 3 > Oldest: 2021-08-10 05:00:00 +0200 Newest: 2021-08-14 15:41:30 + > 0200 > ### Status report information ### > Generated at: 2021-08-09 14:42:32 +02:00 > ` - This reply was modified 4 years, 9 months ago by [Ahmed Abu Shamia](https://wordpress.org/support/users/colyz93/). * [Thu P. a11n](https://wordpress.org/support/users/thup90/) * (@thup90) * [4 years, 9 months ago](https://wordpress.org/support/topic/cannot-create-an-empty-product-set/#post-14752562) * Hi there, * Can you confirm that the products in the category: - have stock - are not virtual - are published * > This problem appeared when we migrated from Polylang to WPML > also with other > 2 websites * Do you mean this issue is also happening to other 2 of your sites? Were those sites migrated from Polylang to WPML as well? * Thread Starter [Ahmed Abu Shamia](https://wordpress.org/support/users/colyz93/) * (@colyz93) * [4 years, 9 months ago](https://wordpress.org/support/topic/cannot-create-an-empty-product-set/#post-14752711) * Yes they are have stock are not virtual are published * Yes two of my clients’ sites migrated as well * [Cara](https://wordpress.org/support/users/dcka/) * (@dcka) * [4 years, 9 months ago](https://wordpress.org/support/topic/cannot-create-an-empty-product-set/#post-14771580) * Hi [@colyz93](https://wordpress.org/support/users/colyz93/), * Apart from the product sets, are products syncing just fine? * Based on what you describe too, especially with the issue also occurring on your clients’ sites, it looks like an issue from the migration. Could you also please reach out to WPML support in case they’re aware of similar issues from their other users? * [Cara](https://wordpress.org/support/users/dcka/) * (@dcka) * [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-create-an-empty-product-set/#post-14797881) * [@colyz93](https://wordpress.org/support/users/colyz93/), we haven’t heard back from you in a while, so I’m going to mark this thread as resolved. However, we’ll be here if/when you’re ready to continue. * Thread Starter [Ahmed Abu Shamia](https://wordpress.org/support/users/colyz93/) * (@colyz93) * [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-create-an-empty-product-set/#post-14799992) * Hello, it seems that new products created after the migration can be added to product sets put not the old ones, i tried updating each of the old products put didn’t work and i don’t want to duplicate them not to lose ids but i think it will be fixed in time when we add new products and remove the old ones Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Cannot create an empty product set’ is closed to new replies. * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606) * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/) * 7 replies * 3 participants * Last reply from: [Ahmed Abu Shamia](https://wordpress.org/support/users/colyz93/) * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-create-an-empty-product-set/#post-14799992) * Status: resolved