Title: CANNOT CREATE ACCOUNT
Last modified: March 3, 2021

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# CANNOT CREATE ACCOUNT

 *  Resolved [irenebosch](https://wordpress.org/support/users/irenebosch/)
 * (@irenebosch)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-create-account-3/)
 * After installing the plugin it won’t let me create an account

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-create-account-3/#post-14129086)
 * Sorry to hear you were unable to create an account [@irenebosch](https://wordpress.org/support/users/irenebosch/),
   I’ll be more than happy to check on the reasoning behind this. May I have the
   email used and the error message you received upon trying to create the account
   to investigate the matter further? Additionally, you can also review [https://app.creativemail.com/kb/help/article/contact-an-account-review-and-delivery-specialist](https://app.creativemail.com/kb/help/article/contact-an-account-review-and-delivery-specialist)
   and see if this may solve your need.
 *  [David Keane](https://wordpress.org/support/users/ir240474/)
 * (@ir240474)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-create-account-3/#post-14137754)
 * Hi,
 * [david.keane.1974@gmail.com](https://wordpress.org/support/topic/cannot-create-account-3/david.keane.1974@gmail.com?output_format=md)
   is my email, and I am having the same problem for two days now, I have tried 
   login with Google, facebook and sign up by email, and I get an error has occurred,
   please try later.
 * I have tried on Chrome and FIrefox and get the same error.
 * Thanks.
 * David
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-create-account-3/#post-14140816)
 * [@ir240474](https://wordpress.org/support/users/ir240474/) Sorry to hear you’re
   also having issues logging in. Upon checking your account, it looks like the 
   sign-up flow did not fully complete. No worries though! The best way to fix this
   issue is by unlinking and resetting your Creative Mail account. You can find 
   the instructions on how to unlink your account by following the steps in the 
   following article: [https://app.creativemail.com/kb/help/article/unlinking-your-creative-mail-account-within-wordpress](https://app.creativemail.com/kb/help/article/unlinking-your-creative-mail-account-within-wordpress)
 * You’ll then be creating a new account and completing the sign-up flow.
 * If this still doesn’t work, I’d recommend uninstalling/reinstalling the Creative
   Mail Plugin.
 * We hope this resolves your issue and you get on to sending awesome campaigns.
   If you continue to have issues, feel free to reach back out.
 *  [David Keane](https://wordpress.org/support/users/ir240474/)
 * (@ir240474)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-create-account-3/#post-14141374)
 * Thank you, I will try this and get back to you with the results.
 * Take care and thank you again for replying so fast.
 * Kind regards,
 * David.
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-create-account-3/#post-14150817)
 * Hey There David,
 * Just wanted to follow up and see if you were still experiencing issues. Please
   feel free to reach back out if further assistance is needed. We hope you’re on
   your way to send awesome campaigns!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘CANNOT CREATE ACCOUNT’ is closed to new replies.

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   svg)
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 * 5 replies
 * 3 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-create-account-3/#post-14150817)
 * Status: resolved