Support » Fixing WordPress » Cannot connect to /wp-admin

  • Resolved MagickJam


    Sup guys. I’m having a seriously annoying problem here. Whenever I try to log-in to my website ( it simply will not connect. However, other people CAN connect to it, and I can also connect to the /wp-admin of their sites. Furthermore, I tried to connect to my /wp-admin on my phone, using both WiFi and my mobile network, both of which work. I have tried Google Chrome, Firefox and Internet Explorer. What is going on here? I have tried looking for solutions, but nothing is working.

    Thanks in advance,


Viewing 7 replies - 1 through 7 (of 7 total)
  • So nobody else is having this issue? Nobody at all? :s

    Your front page renders a blank page, and your /wp-login.php has no style sheet associated with it. The directory holding the style sheets is returning 403 “forbidden” errors.

    If you visit and look at your server responses, you will also see 403 “forbidden” errors on the /wp-admin/images directory.

    When I visit /wp-content/themes/twentyeleven/style.css and /wp-content/themes/twentyfourteen/style.css, I get 404 errors “not found” – the browser thinks the theme files don’t exist.

    Based on that little bit of info, I would say you should start by exploring the possibility that

    A) you may be missing some files and

    B) you need to examine your file and directory ownership/permissions site-wide

    I get a login screen at If others can and you can on your mobile, then this suggests an issue with your PC / Mac / whatever you are using, rather than a WordPress problem.

    @Ben Butterfield

    I get a login screen at

    So do I, However; the style sheet is not being applied, and the server responses for the /wp-admin/css directory are “403 Forbidden”.

    Is this your experience as well, or are you indicating that the wp-login page dialog box is centered in the browser viewport, and looks completely “normal” to you? – That could be important information in helping @magickjam find a solution. Also.. what do you get when you visit Something other than a blank page?

    I see… so should I try to reacquire these files? Maybe a fresh install?

    Cheers by the way.

    Ahhhh, I believe it is working! Thank you so much, I checked the FTP and compared the directories with those from a freshly downloaded WordPress install, and noticed some files/folders were missing. I just copied those across, and voila! I hope it stays fixed, but I’m fine for now.

    Thanks again,


    You’re welcome. I thought it looked like there might be a file or two missing, glad it was a quick fix!

Viewing 7 replies - 1 through 7 (of 7 total)
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