Hi there @mitanananya1234,
Thanks for getting in touch! Hopefully we can identify the issue here and get Site Kit working on your site.
Can you please share your Site Health information privately via this form? Can you also tell me if you see any notices in your Site Health status?
Hello, I have already replied to your form.
Please look into it.
Thanks in advance.
@mitanananya1234 Thank you for sharing your Site Health info! I see a few things here that could be related to the trouble.
I notice in reviewing it that there appears to be a mismatch between your site URL as defined in WordPress (https://candidcompanion.com/) and your Search Console property (http://candidcompanion.com/). Google and Search Console considers these to be two different URLs because of the different http/https protocol.
Your Site Health shows that you do currently have a Search Console property successfully connected in Site Kit, so can you tell me what you see when you go to Site Kit > Settings > Connected Services > Search Console?
Finally, can you tell me at what point in the setup flow this error message is displaying? Are you able to successfully complete the “Verify site ownership” step?
Thank you!
Hello @shetheliving , I am not getting that option on the site kit. the only thing that is showing on my site kit is “Dashboard” and when I am clicking on that it I am getting the “Sign in with Google” option. when I am trying to sign-in on the first step where it saying “Proceed” and asking to verify the ownership there I am getting that error.
Thank you so much for listening to me.
Hello @mitanananya1234 ,
Can you ask your host provider to upgrade the PHP version from 7.2.34 to 7.4? After upgrading PHP give a try to setup Site Kit again.
Also can you please confirm did you make any changes to .htaccess file? If yes then please review those changes first.
Best Regards,
@mitanananya1234 Hi there! Checking in – were you able to get your site’s PHP upgraded, and is Site Kit working now?
@mitanananya1234 As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!
