Title: Cannot complete custom checks
Last modified: October 13, 2022

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# Cannot complete custom checks

 *  Resolved [Antipole](https://wordpress.org/support/users/antipole/)
 * (@antipole)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-complete-custom-checks/)
 * When I add a custom checklist item it shows up in the Checklist section of the
   pre-publish pane.
    It shows as a red X followed by the checklist item name in
   red. But it is not itself a check list – there is no way of clicking to say the
   check has been completed.
 * I have tried disabling all plugins apart from _PublishPress Checklists_ and reverted
   to the _Twenty Twenty-Two_ theme but still have the problem.
 * Help please.
 * PublishPress Checklists v2.7.3
    WP 6.0.2 PHP v7.4.32

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Plugin Author [Riza Maulana Ardiyanto](https://wordpress.org/support/users/rizaardiyanto/)
 * (@rizaardiyanto)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-complete-custom-checks/#post-16096686)
 * Hi [@antipole](https://wordpress.org/support/users/antipole/)
 * Please make sure you have your role here: [https://i.imgur.com/63gL3so.png](https://i.imgur.com/63gL3so.png)
 * Let me know if the issue persist.
 * Thanks,
 *  Thread Starter [Antipole](https://wordpress.org/support/users/antipole/)
 * (@antipole)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-complete-custom-checks/#post-16096796)
 * Yes I am logged in as Admin and have the following authorised
    - Administrator
    - Author
    - Editor
 *  Plugin Author [Riza Maulana Ardiyanto](https://wordpress.org/support/users/rizaardiyanto/)
 * (@rizaardiyanto)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-complete-custom-checks/#post-16098050)
 * Do you use Block or Classic editor? Also which one is your custom checklist look
   like, is it the top one or bottom one : [https://i.imgur.com/axvQPrg.png](https://i.imgur.com/axvQPrg.png)?
 *  Thread Starter [Antipole](https://wordpress.org/support/users/antipole/)
 * (@antipole)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-complete-custom-checks/#post-16098838)
 * Block editor. With all other plugins disabled, it must be standard WP?
 * Custom checklist looks like the lower of your examples but I anticipated it looking
   like the upper one.
 *  Plugin Author [Riza Maulana Ardiyanto](https://wordpress.org/support/users/rizaardiyanto/)
 * (@rizaardiyanto)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-complete-custom-checks/#post-16100529)
 * Please share screenshots on your custom task in Checklist setting.
 *  Thread Starter [Antipole](https://wordpress.org/support/users/antipole/)
 * (@antipole)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/cannot-complete-custom-checks/#post-16100550)
 * [Settings](https://www.dropbox.com/s/afk06bc02d1wy1g/Settings.png?dl=0)
    [Pane on publish](https://www.dropbox.com/s/5c85asnbfmohvxb/Publish-pane.png?dl=0)
 *  Plugin Author [Riza Maulana Ardiyanto](https://wordpress.org/support/users/rizaardiyanto/)
 * (@rizaardiyanto)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-complete-custom-checks/#post-16104350)
 * That is quite strange, you should be able to check the top checklist if you logged
   in as administrator.
 * Could you please email us the login to your site at [help@publishpress.com](https://wordpress.org/support/topic/cannot-complete-custom-checks/help@publishpress.com?output_format=md)?
 * Thanks,
 *  Thread Starter [Antipole](https://wordpress.org/support/users/antipole/)
 * (@antipole)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-complete-custom-checks/#post-16133732)
 * I sent the login details promptly. Any news on this, please?
 *  Plugin Author [Riza Maulana Ardiyanto](https://wordpress.org/support/users/rizaardiyanto/)
 * (@rizaardiyanto)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-complete-custom-checks/#post-16134528)
 * We haven’t received your email yet. Could you please resend it?
 *  Thread Starter [Antipole](https://wordpress.org/support/users/antipole/)
 * (@antipole)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-complete-custom-checks/#post-16134794)
 * Have resent – this time to [help@upublishpress.com](https://wordpress.org/support/topic/cannot-complete-custom-checks/help@upublishpress.com?output_format=md)
   and not to [noreply@publsihpress.com](https://wordpress.org/support/topic/cannot-complete-custom-checks/noreply@publsihpress.com?output_format=md):-#)
 *  Plugin Author [Riza Maulana Ardiyanto](https://wordpress.org/support/users/rizaardiyanto/)
 * (@rizaardiyanto)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-complete-custom-checks/#post-16136038)
 * Okay we have received it. We will check it and get back to you

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Cannot complete custom checks’ is closed to new replies.

 * ![](https://ps.w.org/publishpress-checklists/assets/icon-256x256.png?rev=3421248)
 * [PublishPress Checklists: Pre-Publishing Approval Checklist - Validate Post Requirements](https://wordpress.org/plugins/publishpress-checklists/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/publishpress-checklists/unresolved/)
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 * 11 replies
 * 2 participants
 * Last reply from: [Riza Maulana Ardiyanto](https://wordpress.org/support/users/rizaardiyanto/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-complete-custom-checks/#post-16136038)
 * Status: resolved