Cannot check options in backend

  • Resolved owengna

    (@owengna)


    4 years, 1 month ago

    I installed the plugin but it does not check any options after i click the check boxes.

    I am using WP 4.9.13, Woocommerce 3.3.5

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Conversios

    (@tatvic)

    4 years, 1 month ago

    Hi @owengna,

    Please share the store URL so that we could get a better idea of what might be the cause of the issue.

    Plugin Author Conversios

    (@tatvic)

    4 years, 1 month ago

    Hi @owengna,

    We have debugged the reported issue which is occurring on few of the WooCommerce stores and found that it was a minor UI issue. We have fixed the issue and released a new version of the plugin. Please update the plugin to the latest version 2.3.3 and check for the issue.

    After updating the plugin please post us a confirmation whether the issue gets resolved or not.

    Regards.

    Thread Starter owengna

    (@owengna)

    4 years, 1 month ago

    Thanks Heaps!
    I can confirm that the check boxes are working after I updated the plugin.

    I have been monitoring my GA ecommerce but data comes through. The website was highly customised so do you think the premium version will resolve this issue?

    Plugin Author Conversios

    (@tatvic)

    4 years, 1 month ago

    Alright, @owengna,

    Could you please post us your store URL. Also, if you would not like to share your store URL here then you could get in touch with us and we would be able to serve you in a better way.

    Hope this helps.

    Regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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