Support » Plugin: Event Tickets » Cannot change default currency

  • Resolved DorothyKBiz

    (@dorothykbiz)


    I cannot change the default currency in this installation of Event Tickets. I’ve tried disabling plugins, and changing the theme to 2019, with no luck. When I go to settings under Tickets, I cannot change most of them.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jeremy

    (@jeremy80)

    Hi @dorothykbiz!

    If you can’t change your settings under Tickets, then it’s likely there is a conflict somewhere. Could you deactivate all your plugins except for The Events Calendar and Event Tickets? Does it make a difference? Then, could you switch to the default theme (Twenty Nineteen for instance)? Still the same problem?

    You may read carefully our documentation about Testing for conflicts before doing anything: https://support.theeventscalendar.com/303643-Testing-for-conflicts

    Let us know how it goes!

    Cheers,
    Jeremy

    Plugin Support Rafsun Chowdhury

    (@rafsuntaskin)

    Hi @dorothykbiz,

    Please try changing your currency symbol under Events > Settings > Tickets > TribeCommerce like this: http://p.tri.be/e8bgTL

    Then you need to edit the ticket once again and just click save settings like this: http://p.tri.be/xRFSS7 and update the post/event.

    Let me know if this works for you.

    Thanks

    Thanks. I tried the plugin disabling before I posted, but only one by one and it made no difference. But once I deactivated them all, Event Ticket Settings were working again. It turns out that the issue was with Paid Membership Pro.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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