Cannot change calendar view

  • Resolved Robin

    (@quadratblick)


    1 year, 8 months ago

    wp-core
version: 6.1.1
site_language: de_DE
user_language: en_US
timezone: Europe/Berlin
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 0
default_comment_status: undefined
environment_type: production
user_count: 1
dotorg_communication: true

wp-dropins (1)
advanced-cache.php: true

wp-active-theme
name: OceanWP Child Theme (oceanwp-child-theme-master)
version: 1.0
author: OceanWP
author_website: https://oceanwp.org/
parent_theme: OceanWP (oceanwp)
theme_features: core-block-patterns, widgets-block-editor, align-wide, wp-block-styles, responsive-embeds, editor-styles, editor-style, menus, post-formats, title-tag, automatic-feed-links, post-thumbnails, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, widgets
theme_path: /home/jadestartupbox/public_html/wp-content/themes/oceanwp-child-theme-master
auto_update: Disabled

wp-parent-theme
name: OceanWP (oceanwp)
version: 3.4.1
author: OceanWP
author_website: https://oceanwp.org/about-oceanwp/
theme_path: /home/jadestartupbox/public_html/wp-content/themes/oceanwp
auto_update: Disabled

wp-themes-inactive (1)
Twenty Twenty-Three: version: 1.0, author: the WordPress team, Auto-updates disabled

wp-plugins-active (11)
Disable Generate Thumbnails: version: 2.11, author: Katsushi Kawamori, Auto-updates disabled
Event Tickets: version: 5.5.6, author: The Events Calendar, Auto-updates disabled
Event Tickets Extension: Ticket Email Settings: version: 1.0.4, author: The Events Calendar, Auto-updates disabled
Gutenverse: version: 1.7.4, author: Jegstudio, Auto-updates disabled
Ocean Extra: version: 2.1.1, author: OceanWP, Auto-updates disabled
ShortPixel Image Optimizer: version: 5.1.6, author: ShortPixel, Auto-updates disabled
The Events Calendar: version: 6.0.6.2, author: The Events Calendar, Auto-updates disabled
W3 Total Cache: version: 2.2.11, author: BoldGrid, Auto-updates disabled
Wordfence Security: version: 7.8.2, author: Wordfence, Auto-updates disabled
WP-Optimize - Clean, Compress, Cache: version: 3.2.10, author: David Anderson, Ruhani Rabin, Team Updraft, Auto-updates disabled
Yoast SEO: version: 19.14, author: Team Yoast, Auto-updates disabled

wp-server
server_architecture: Linux 5.4.0-137-generic x86_64
httpd_software: Apache
php_version: 8.1.14 64bit
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 128M
admin_memory_limit: 256M
max_input_time: 60
upload_max_filesize: 2M
php_post_max_size: 8M
curl_version: 7.68.0 OpenSSL/1.1.1f
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

wp-database
extension: mysqli
server_version: 8.0.31-0ubuntu0.20.04.2
client_version: mysqlnd 8.1.14
max_allowed_packet: 67108864
max_connections: 151

wp-constants
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/jadestartupbox/public_html/wp-content
WP_PLUGIN_DIR: /home/jadestartupbox/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8mb4
DB_COLLATE: utf8mb4_german2_ci

    On my site, it is not possible to change from list to month view or vice versa. All it does, is reload the same page and append the slug with either (/?:list)/ or (/?:month)/. When I try to access these renamed pages directly, I get a 404 error. When I append “[…]/veranstaltungen/” manually with “list/” or “month/”, I am able to access the correct views.

    I have read several threads about a similar, if not identical, problem to mine, but their solutions did not help:

    1. changing my user language from English (United States) to Site Default
    2. changing the Permalink Structure from Post Name to Plain and back again
    3. putting the pages “/veranstaltungen”, “/event” as well as the css and js under “/wp-content/plugins/the-events-calendar/” and “/wp-content/plugins/event-tickets/” in my list of Minify and Page Cache exceptions
    4. renaming the Events URL Slug back to “events”
    5. using the default Twenty Twenty-Three theme
    6. using the Skeleton Styles calendar display
    7. unchecking “Enable the Month View Cache”

    I always purge all caches and look at my site in a private browser window in which I am not logged in.

    I’m running out of ideas here. Can you please help me?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • jenjenjet

    (@jenjenjet)

    1 year, 8 months ago

    I have the same problem but only on mobile and tablet. If I click next or previous in list view, the screen briefly gets a pale grey overlay and then reverts to the same data. If I click on month view, the same thing happens.
    This used to work so I don’t think I installed or configured it wrong.

    foxalone77

    (@foxalone77)

    1 year, 8 months ago

    Hello, I have also this problem when I’am on “month” and I would like comeback to “list”. List link is not active.
    I do “days” and again “list” to comeback to “list”.

    Chad McCullough

    (@cmccullough1967)

    1 year, 8 months ago

    Hello @quadratblick,

    Thanks for reaching out to us about this. I’m happy to help.

    Is this issue recent or has it been ongoing? Did you notice it after a recent theme or plugin update?

    I see that you have the W3 Total Cache plugin installed. Can you take a look at the following knowledgebase article about using W3 Total Cache with our plugins? Specifically, the minification section and you’ll also want to exclude your /event and /events pages from being cached.

    https://theeventscalendar.com/knowledgebase/k/using-the-events-calendar-with-w3tc/

    Please let me know if this helps.

    Thank you so much,

    Chad

    Thread Starter Robin

    (@quadratblick)

    1 year, 8 months ago

    Hey Chad!

    There is no point in time where I remember this working correctly. However, this whole website is relatively new, so I don’t know if that means much :-/.

    I have already done what you suggested, as you can see under point 3 of my OP :). While this has taken care of a lot of other problems (no styling, search not working, etc.), this one still persists.

    Thank you for your assistance!

    Thread Starter Robin

    (@quadratblick)

    1 year, 8 months ago

    I notice that there are no .js files under “/wp-content/plugins/the-events-calendar/(.*).js”. Does the expression “(.*)” really account for subfolders?

    Because if not, maybe there need to be several .js and .css exceptions, all of which point to the files under “/wp-content/plugins/the-events-calendar/vendor/” and “/wp-content/plugins/the-events-calendar/src/resources” individually? And the same for the Event Tickets add-on?

    I had this notion because my front page sometimes throws a console error now that points to “var tribe_tickets_rsvp” in a minified .js file. I wondered how this variable could come up in a minified .js file even though they should be on the exception list.

    jenjenjet

    (@jenjenjet)

    1 year, 8 months ago

    Hello @cmccullough1967 I am using a different caching tool (WP fastest cache), and your suggestion of excluding all events pages from the solved the problem on my site. Thanks!

    Chad McCullough

    (@cmccullough1967)

    1 year, 8 months ago

    Hi @jenjenjet,

    Thank you for the update. I’m happy this resolved the issue for you.

    Hi @quadratblick,

    Thank you for the additional information. I noticed that you have two caching plugins installed. We’ve seen this cause a bottleneck of sorts with other customers. Is there a reason that you have two cache plugins installed and active? I would try disabling WP-Optimize to see if this helps with this issue.

    Thank you so much,

    Chad

    Thread Starter Robin

    (@quadratblick)

    1 year, 8 months ago

    That’s wild: The update to Version 6.0.7 has done it for me!

    And just to answer your question: I don’t use WP-Optimize as a caching plugin, but only for its database cleanup :).

    Chad McCullough

    (@cmccullough1967)

    1 year, 8 months ago

    Thank you for the update, @quadratblick. I’m very happy to see the latest update resolved this issue for you.

    Thank you so much,

    Chad

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Cannot change calendar view’ is closed to new replies.