Title: CANNOT BE NEGATIVE [UNPROCESSABLE ENTITY|
Last modified: February 24, 2022

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# CANNOT BE NEGATIVE [UNPROCESSABLE ENTITY|

 *  Resolved [cantraig](https://wordpress.org/support/users/cantraig/)
 * (@cantraig)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/cannot-be-negative-unprocessable-entity/)
 * I have installed and have been running the new WooCommerce PayPal Payments Plug
   in.
    I believed all was working okay. however in the last couple of weeks i have
   now had several customers contact us because of an error. It is always the same
   error. It works fine for most transactions, it appears that if a basket has a
   discount applied this error appears. I contacted PayPal and they said the error
   is because a payment can not be negative, they looked at the last transaction
   at the time- Subtotal: £18, Discount: -£2, Total: £16. The log showed that the
   plug in was trying to process a payment for the Discount -£2. PayPal said they
   can not help me and i would need to contact the plugin developer. I contacted
   them last week but have not heard anything back. I now don’t know what to do,
   previously i was using PayPal Standard, but now i have installed the new plug
   in it will not let me switch back.
 * this is the error message customers get –
 * [UNPROCESSABLE_ENTITY] The
    requested action could not be performed, semantically
   incorrect, or failed business validation. [https://developer.paypal.com/docs/](https://developer.paypal.com/docs/)
   api/orders/v2/#error- CANNOT BE NEGATIVE [UNPROCESSABLE ENTITY| The requested
   action could not be performed, semantically incorrect, or failed business validation.
   [https://developer.paypal.com/docs/](https://developer.paypal.com/docs/) api/
   orders/v2/#error- CANNOT BE_ NEGATIVE [UNPROCESSABLE_ENTITY] The requested action
   could not be

Viewing 2 replies - 16 through 17 (of 17 total)

[←](https://wordpress.org/support/topic/cannot-be-negative-unprocessable-entity/?output_format=md)
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 *  Plugin Support [Syde Joost](https://wordpress.org/support/users/joostvandevijver/)
 * (@joostvandevijver)
 * [4 years ago](https://wordpress.org/support/topic/cannot-be-negative-unprocessable-entity/page/2/#post-15578218)
 * Hello,
 * we have this bug in our system and are working on it. If you want to track the
   progress it is best to follow it [here](https://github.com/woocommerce/woocommerce-paypal-payments/issues/548).
   I will mark this thread as resolved since we know what is causing the error.
 * Please do not hesitate to open a new thread if you have any other questions or
   believe your issue is not caused by the same as this issue.
 * Kind regards,
    Joost
 *  [kfutter](https://wordpress.org/support/users/kfutter/)
 * (@kfutter)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/cannot-be-negative-unprocessable-entity/page/2/#post-15665263)
 * I know this issue has been marked as resolved, but I just experienced it myself
   for the first time today. I’m not using any of the plugins mentioned here, but
   rather, WPC Product Bundles for WooCommerce, which allows me to bundle products
   together as a single item, and apply a suitable discount to it. I’m presuming
   that the plugin adds the discount as a negative value, much like the ones being
   discussed here.

Viewing 2 replies - 16 through 17 (of 17 total)

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The topic ‘CANNOT BE NEGATIVE [UNPROCESSABLE ENTITY|’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev=
   3234615)
 * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/)

 * 17 replies
 * 9 participants
 * Last reply from: [kfutter](https://wordpress.org/support/users/kfutter/)
 * Last activity: [3 years, 12 months ago](https://wordpress.org/support/topic/cannot-be-negative-unprocessable-entity/page/2/#post-15665263)
 * Status: resolved