Support » Plugin: Jetpack by » Cannot authorise Google Docs, JSON API option not showing

  • Resolved reelism


    I followed instructions at:

    I didn’t have the JSON module activated, got errors, then activated it and tried to authorise my self-hosted wordpress site. The options to turn on JSON in settings (not module) is not showing.
    Now I get:

    From google doc, authorise, can login, browser hangs, no error, returns to google doc.
    Running the GDOC add-on starts authorisation again.

    The page I need help with: [log in to see the link]

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  • Plugin Support lizkarkoski


    Howdy –

    We were unable to fetch the data from your Jetpack-powered site, the communication channel seems to be broken.

    Is the Jetpack plugin activated?

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