Support » Plugin: AutomatePlug - Mautic for WordPress » cannot authenticate API

  • Resolved john chan

    (@hkpresent)


    hi there
    i followed the FAQ page and tried to authenticate the API but failed
    i generated the public key and secret key and after press authenticate, it goes to a 404 page of my site

    in base url, i put https://mywebsitedomain.com

    anything i didnt wrong pls?

    i already have SSL let’s encryp enabled.
    deleted the cache folder as well.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hey,

    Thank you for reaching us out.

    Can you check if you have added the correct Authentication Protocol and the correct Redirect URL here – http://bsf.io/dnrfa

    You can also refer this doc for detailed information – https://docs.brainstormforce.com/how-to-get-mautic-api-credentials/

    Let me know if that helps.

    Regards,
    Vrunda Kansara

    john chan

    (@hkpresent)

    hi Vrunda, wonderful
    thx for the help. i have authenticated it

    however, what i want to achieve still not working
    i using some plugin that allow registration via facebook or google one click button login/ registration

    i see they registered successfully, but the name and email is not passed to mautic..
    any idea pls

    john chan

    (@hkpresent)

    i revise! it worked!!!! thx so much brainstorm, love u guys!

    Vrunda Kansara

    (@vrundakansara-1)

    Hey,

    I am glad it worked for you.

    Feel free to get back to us if you have any other issues.

    Regards,
    Vrunda Kansara

    john chan

    (@hkpresent)

    Hi
    May I know how can I make the user register using converplug or pro or convert plus
    So that emails goes to WordPress site also and also sent to mautic ?

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hey,

    I am not sure this is the right forum to answer that.

    Do you mind opening up a request here? The respective team will help you resolve your queries.

    https://www.convertplug.com/plus/support/

    Regards,
    Vrunda Kansara

Viewing 6 replies - 1 through 6 (of 6 total)
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