Title: cannot authenticate
Last modified: August 29, 2017

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# cannot authenticate

 *  [vectorinformatics](https://wordpress.org/support/users/vectorinformatics/)
 * (@vectorinformatics)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/cannot-authenticate-3/)
 * Having trouble with basic authentication, it says:
 * Failed authentication.
 * I thought maybe it needed some time to ‘refresh’ on AWS end so i waited 24 hours,
   same issue. I created root keys in AWS although they advised to create an IAM
   user. Not sure if there are some settings in addition to creating the API keys
   I need to do in AWS. Anyway, what is solution for this? any other user experiencing
   this problem? By the way the link in the plugin for the documentation is dead.
   The site is [http://www.pleaseorderit.com](http://www.pleaseorderit.com) (there’s
   not yet content using auto links because i just installed it to configure it).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-authenticate-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [miunosoft](https://wordpress.org/support/users/miunosoft/)
 * (@miunosoft)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/cannot-authenticate-3/#post-9455987)
 * Hi,
 * It may be that your email address registered for AWS is not the one used for 
   the Amazon Associates account. They have changed the rules and now you have to
   add your email address used for Amazon Associates in the credential management
   page in the AWS site.
 *  Thread Starter [vectorinformatics](https://wordpress.org/support/users/vectorinformatics/)
 * (@vectorinformatics)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/cannot-authenticate-3/#post-9462003)
 * are there instructions how to do this?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘cannot authenticate’ is closed to new replies.

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 * [Auto Amazon Links - Amazon Associates Affiliate Plugin](https://wordpress.org/plugins/amazon-auto-links/)
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## Tags

 * [amazon](https://wordpress.org/support/topic-tag/amazon/)
 * [Ecommerce](https://wordpress.org/support/topic-tag/ecommerce/)
 * [online ordering](https://wordpress.org/support/topic-tag/online-ordering/)

 * 2 replies
 * 2 participants
 * Last reply from: [vectorinformatics](https://wordpress.org/support/users/vectorinformatics/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/cannot-authenticate-3/#post-9462003)
 * Status: not resolved