WordPress.org

Support

Support » How-To and Troubleshooting » [Resolved] Cannot Add Users

[Resolved] Cannot Add Users

  • Barry

    @speedwaymedia

    I cannot add any users. I am able to delete, but not add. It says that it adds the user but it does not. I also tried adding it from the WP registration page and I get the error message “ERROR: Couldn’t register you… please contact the webmaster !”.

    It has been awhile since adding a new user, so I have not idea what has changed since then. But I did go back and add any plugins that I might have deleted to see if that would work and it did not.

    Any ideas would be appreciated.

Viewing 6 replies - 1 through 6 (of 6 total)
  • esmi

    @esmi

    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

    Barry

    @speedwaymedia

    Yes I just did a reinstall. Same issue. Checking plugins now. But I really do not have many installed.

    When I do register a new user I get this email message:

    New user registration on your site …………………:
    Username:
    E-mail:

    Note, username and password are blank.

    esmi

    @esmi

    Forum Moderator

    No one suggested a re-install. Please re-read the suggestions I gave above.

    Barry

    @speedwaymedia

    Thanks….. a re-install didn’t hurt.

    But I found that a plugin left a table index in users that could not be null. After removing the index, things worked just fine.

    Thanks for pointing me in the right direction.

    I have been struggling with this since the week end.

    I have de-activated all my plug ins one by one and I still cannot add users from the back end and when I set up a new user.

    New user registration on your site …………………:
    Username:
    E-mail:

    I used softalicous on my server but I found when it auto installed there were tons of problems on the install.

    I manually reinstalled but no idea how to install the database.

    I have over 7000 linked so I surely hope I can get this going.

    Thank you for listening

    Darlene

    Barry

    @speedwaymedia

    Darlene,

    You probably have the same problem/error I did. Check your database under wp_users. I cannot remember exactly which one was null, that should fix it. If you can’t do that, then maybe creating a new database and copying data over could fit it but it also might copy over the same table settings.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘[Resolved] Cannot Add Users’ is closed to new replies.