Support » Plugin: Facebook for WooCommerce » Cannot add or edit products

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support crazywickedawesome

    (@crazywickedawesome)

    Hi @diggler!

    Thanks for reaching out!

    Could you please share your log files so we more information on why that’s happening?

    You can access them by going to WP-admin > WooCommerce > Status > Logs and looking for the fatal error log that shares a timestamp with when you were trying to create a product.

    Additionally; It will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Looking forward to hearing from you!

    Thread Starter Daniel Proczko

    (@diggler)

    First, I put in my original post that the logs have no fatal errors when loading the “add product” or “edit product” pages. But I’ll put the successful Facebook for Woo plugin log below anyway.

    screenshot of logs – You’ll see there are no fatal errors for Feb 2, 2021. (The fatal error earlier in January was resolved and part of Woocommerce Services.)

    Facebook for Marketing Logs:
    2021 @ 18:51:03 – Request
    Request
    method: GET
    uri: https://graph.facebook.com/v7.0/3682023675187088?fields=name
    user-agent: Facebook-for-WooCommerce/2.2.0 (WooCommerce/4.9.2; WordPress/5.6)
    headers: Array
    (
    [Authorization] => *********************************************************************************************************************************************************************************************************************************
    [content-type] => application/json
    [accept] => application/json
    )
    body:
    duration: 0.13871s

    02-02-2021 @ 18:51:03 – Response
    Response
    code: 200
    message: OK
    headers: Array
    (
    [etag] => “8234d606a95fc2ac631416e8ce3956b8bd09850c”
    [expires] => Sat, 01 Jan 2000 00:00:00 GMT
    [content-type] => application/json
    [facebook-api-version] => v7.0
    [x-fb-request-id] => AaYcrUVnZrWHvadvL87dZiu
    [strict-transport-security] => max-age=15552000; preload
    [x-fb-trace-id] => HqdN+BfPGnB
    [x-fb-rev] => 1003253928
    [cache-control] => private, no-cache, no-store, must-revalidate
    [pragma] => no-cache
    [x-fb-rlafr] => 0
    [x-business-use-case-usage] => {“3682023675187088”:[{“type”:”ads_management”,”call_count”:1,”total_cputime”:1,”total_time”:1,”estimated_time_to_regain_access”:0}]}
    [access-control-allow-origin] => *
    [x-fb-debug] => u+6zixuoWPcYEyIxQtPaS1LJwmQrvo87DGUwNj72dxDF81xA+K2GJPRcPd1wjEhG5s5aIsWnUTKwI3cR+D/riA==
    [date] => Tue, 02 Feb 2021 23:51:03 GMT
    [alt-svc] => h3-29=”:443″; ma=3600,h3-27=”:443″; ma=3600
    [content-length] => 56
    )
    body: {“name”:”Owls&Indigo – Catalog”,”id”:”3682023675187088″}

    02-02-2021 @ 18:51:04 – Request
    Request
    method: GET
    uri: https://graph.facebook.com/v7.0/1125881034123662?fields=name%2Clink
    user-agent: Facebook-for-WooCommerce/2.2.0 (WooCommerce/4.9.2; WordPress/5.6)
    headers: Array
    (
    [Authorization] => *********************************************************************************************************************************************************************************************************************************
    [content-type] => application/json
    [accept] => application/json
    )
    body:
    duration: 0.10693s

    02-02-2021 @ 18:51:04 – Response
    Response
    code: 200
    message: OK
    headers: Array
    (
    [etag] => “401cbe8335c649dd83da8a8eea99f95d50b97466”
    [expires] => Sat, 01 Jan 2000 00:00:00 GMT
    [content-type] => application/json
    [facebook-api-version] => v7.0
    [x-fb-request-id] => A6C-405Ew8mjBkfL0W-iy_P
    [strict-transport-security] => max-age=15552000; preload
    [x-fb-trace-id] => B3wHdzwnVKs
    [x-fb-rev] => 1003255279
    [cache-control] => private, no-cache, no-store, must-revalidate
    [pragma] => no-cache
    [x-app-usage] => {“call_count”:11,”total_cputime”:0,”total_time”:1}
    [x-fb-rlafr] => 0
    [access-control-allow-origin] => *
    [x-fb-debug] => N9Pww1jeXaE/KZkDjU+878Pzvbo3+vsR4rOh8MHcobsZjwBCjdD7KQZN7/mr2S8F09DSF9oXWLXt8L5CLPnfOA==
    [date] => Tue, 02 Feb 2021 23:51:03 GMT
    [alt-svc] => h3-29=”:443″; ma=3600,h3-27=”:443″; ma=3600
    [content-length] => 107
    )
    body: {“name”:”My Pocket Marketing”,”link”:”https:\/\/www.facebook.com\/545486835558705″,”id”:”1125881034123662″}

    02-02-2021 @ 18:55:48 – Request
    Request
    method: POST
    uri: https://graph.facebook.com/v7.0/548559592687910/events
    user-agent: Facebook-for-WooCommerce/2.2.0 (WooCommerce/4.9.2; WordPress/5.6)
    headers: Array
    (
    [Authorization] => *********************************************************************************************************************************************************************************************************************************
    [content-type] => application/json
    [accept] => application/json
    )
    body: {“data”:[{“event_time”:1612310148,”event_id”:”813f64f0-3ccd-408a-b7ba-e43247113427″,”event_source_url”:”https:\/\/owlsandindigo.com\/product-category\/stationary\/”,”custom_data”:{“content_name”:”Winter 2020 Collection by Owls&Indigo”,”content_category”:”Stationary, Winter 2020 Collection by Owls&Indigo”,”content_ids”:”[\”5FBDBCC36F47B_6427\”,\”5FBDAE75EEA94_6420\”,\”5FBDBE0A779EF_6433\”,\”5FBDBD19D1840_6429\”,\”6011D1B1C547B_6932\”,\”5FFF31B9AAC27_6881\”,\”5FBDBDB88B5AC_6431\”,\”5FBDBC5F8B271_6425\”]”,”content_type”:”product”,”contents”:[{“id”:”5FBDBCC36F47B_6427″,”quantity”:1},{“id”:”5FBDAE75EEA94_6420″,”quantity”:1},{“id”:”5FBDBE0A779EF_6433″,”quantity”:1},{“id”:”5FBDBD19D1840_6429″,”quantity”:1},{“id”:”6011D1B1C547B_6932″,”quantity”:1},{“id”:”5FFF31B9AAC27_6881″,”quantity”:1},{“id”:”5FBDBDB88B5AC_6431″,”quantity”:1},{“id”:”5FBDBC5F8B271_6425″,”quantity”:1}]},”user_data”:{“client_ip_address”:”68.56.122.140″,”client_user_agent”:”Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/88.0.4324.104 Safari\/537.36″,”fbc”:””,”fbp”:”fb.1.1612310141646.825713826″},”event_name”:”ViewCategory”}],”partner_agent”:”woocommerce-4.9.2-2.2.0″}
    duration: 0.14975s

    02-02-2021 @ 18:55:48 – Response
    Response
    code: 200
    message: OK
    headers: Array
    (
    [x-ad-account-usage] => {“acc_id_util_pct”:0}
    [expires] => Sat, 01 Jan 2000 00:00:00 GMT
    [content-type] => application/json
    [facebook-api-version] => v7.0
    [x-fb-request-id] => AdkOEbpcCw8PaReGWID1txU
    [strict-transport-security] => max-age=15552000; preload
    [x-fb-trace-id] => A1SteanlbjS
    [x-fb-rev] => 1003255279
    [cache-control] => private, no-cache, no-store, must-revalidate
    [pragma] => no-cache
    [x-app-usage] => {“call_count”:11,”total_cputime”:0,”total_time”:1}
    [x-fb-rlafr] => 0
    [access-control-allow-origin] => *
    [x-fb-debug] => 9CEw1PyKH2Ou/R2ZrPZxCUKouTq9ZD3MUPJwWcudCz+puJGd5CInSDyg7L28FrcubDWQx069KWOkikj8Z30Q5A==
    [date] => Tue, 02 Feb 2021 23:55:48 GMT
    [alt-svc] => h3-29=”:443″; ma=3600,h3-27=”:443″; ma=3600
    [content-length] => 74
    )
    body: {“events_received”:1,”messages”:[],”fbtrace_id”:”AdkOEbpcCw8PaReGWID1txU”}

    02-02-2021 @ 18:55:55 – Request
    Request
    method: POST
    uri: https://graph.facebook.com/v7.0/548559592687910/events
    user-agent: Facebook-for-WooCommerce/2.2.0 (WooCommerce/4.9.2; WordPress/5.6)
    headers: Array
    (
    [Authorization] => *********************************************************************************************************************************************************************************************************************************
    [content-type] => application/json
    [accept] => application/json
    )
    body: {“data”:[{“event_time”:1612310155,”event_id”:”0dc992d3-adf5-41b6-819c-e1d668bac617″,”event_source_url”:”https:\/\/owlsandindigo.com\/shop\/you-are-magic-postcard\/”,”custom_data”:{“content_name”:”You Are Magic Postcard”,”content_ids”:”[\”5FBDBC5F8B271_6425\”]”,”content_type”:”product”,”contents”:”[{\”id\”:\”5FBDBC5F8B271_6425\”,\”quantity\”:1}]”,”content_category”:”Winter 2020 Collection by Owls&Indigo”,”value”:”2.48″,”currency”:”USD”},”user_data”:{“client_ip_address”:”68.56.122.140″,”client_user_agent”:”Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/88.0.4324.104 Safari\/537.36″,”fbc”:””,”fbp”:”fb.1.1612310141646.825713826″},”event_name”:”ViewContent”}],”partner_agent”:”woocommerce-4.9.2-2.2.0″}
    duration: 0.11814s

    02-02-2021 @ 18:55:55 – Response
    Response
    code: 200
    message: OK
    headers: Array
    (
    [x-ad-account-usage] => {“acc_id_util_pct”:0}
    [expires] => Sat, 01 Jan 2000 00:00:00 GMT
    [content-type] => application/json
    [facebook-api-version] => v7.0
    [x-fb-request-id] => AvwzRQu9DH6GDQrYb_ikDnr
    [strict-transport-security] => max-age=15552000; preload
    [x-fb-trace-id] => CNufmRROP3A
    [x-fb-rev] => 1003255279
    [cache-control] => private, no-cache, no-store, must-revalidate
    [pragma] => no-cache
    [x-app-usage] => {“call_count”:11,”total_cputime”:0,”total_time”:1}
    [x-fb-rlafr] => 0
    [access-control-allow-origin] => *
    [x-fb-debug] => 7ZkxSNhcgYCq1AokIUFCn5w9z5OgN5FxF//Y1JB8E3uIouRd5KP0I5YMQllE08nfQ26Im2Ewr+fTJ+mfEvKjsQ==
    [date] => Tue, 02 Feb 2021 23:55:55 GMT
    [alt-svc] => h3-29=”:443″; ma=3600,h3-27=”:443″; ma=3600
    [content-length] => 74
    )
    body: {“events_received”:1,”messages”:[],”fbtrace_id”:”AvwzRQu9DH6GDQrYb_ikDnr”}

    WooCommerce Status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://owlsandindigo.com
    Site address (URL): https://owlsandindigo.com
    WC Version: 4.9.2
    REST API Version: ✔ 4.9.2
    WC Blocks Version: ✔ 4.0.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.8.3
    Log Directory Writable: ✔
    WP Version: 5.6
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.14
    PHP Post Max Size: 250 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.74.0
    OpenSSL/1.1.1i
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1
    Max Upload Size: 250 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.9.2
    WC Database Prefix: wp_pzwr_
    Total Database Size: 48.17MB
    Database Data Size: 40.71MB
    Database Index Size: 7.46MB
    wp_pzwr_woocommerce_sessions: Data: 0.06MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    psm_manage_schedule: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pzwr_actionscheduler_actions: Data: 0.93MB + Index: 0.22MB + Engine MyISAM
    wp_pzwr_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_actionscheduler_logs: Data: 0.40MB + Index: 0.29MB + Engine MyISAM
    wp_pzwr_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_comments: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_et_bloom_stats: Data: 1.88MB + Index: 0.44MB + Engine MyISAM
    wp_pzwr_et_social_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_litespeed_cssjs: Data: 8.52MB + Index: 0.03MB + Engine InnoDB
    wp_pzwr_litespeed_img_optm: Data: 3.52MB + Index: 2.97MB + Engine InnoDB
    wp_pzwr_litespeed_img_optming: Data: 1.03MB + Index: 0.05MB + Engine InnoDB
    wp_pzwr_nextend2_image_storage: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_nextend2_section_storage: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_nextend2_smartslider3_generators: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_nextend2_smartslider3_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_nextend2_smartslider3_sliders_xref: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_nextend2_smartslider3_slides: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_options: Data: 5.15MB + Index: 0.89MB + Engine MyISAM
    wp_pzwr_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pzwr_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    wp_pzwr_pmxe_posts: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_pzwr_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pzwr_PopularityPostsWidget: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_PopularityPostsWidgetCache: Data: 0.20MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_postmeta: Data: 11.41MB + Index: 1.28MB + Engine MyISAM
    wp_pzwr_posts: Data: 3.91MB + Index: 0.33MB + Engine MyISAM
    wp_pzwr_redirection_404: Data: 1.21MB + Index: 0.22MB + Engine MyISAM
    wp_pzwr_redirection_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_redirection_items: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_pzwr_redirection_logs: Data: 0.10MB + Index: 0.02MB + Engine MyISAM
    wp_pzwr_sbi_instagram_feeds_posts: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_sbi_instagram_posts: Data: 0.19MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_pzwr_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_pzwr_term_relationships: Data: 0.03MB + Index: 0.06MB + Engine MyISAM
    wp_pzwr_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_pzwr_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_pzwr_usermeta: Data: 0.08MB + Index: 0.04MB + Engine MyISAM
    wp_pzwr_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pzwr_yoast_indexable: Data: 0.98MB + Index: 0.18MB + Engine MyISAM
    wp_pzwr_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_pzwr_yoast_primary_term: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_pzwr_yoast_seo_links: Data: 0.37MB + Index: 0.08MB + Engine MyISAM
    wp_pzwr_yoast_seo_meta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 2322
    custom_css: 2
    et_body_layout: 7
    et_footer_layout: 3
    et_pb_layout: 19
    et_template: 26
    et_theme_builder: 1
    nav_menu_item: 36
    oembed_cache: 170
    page: 29
    post: 279
    product: 91
    product_variation: 11
    psppnotif_workflow: 2
    revision: 56
    shop_coupon: 2
    shop_order: 6
    wooframework: 20
    wp_block: 26
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (21) ###
    
    Block Gallery: by GoDaddy – 1.1.6
    Bloom: by Elegant Themes – 1.3.11
    Carousel Slider Block: by  – 1.0.1
    Google Tag Manager for WordPress: by Thomas Geiger – 1.11.6
    Gallery Custom Links: by Jordy Meow – 2.0.2
    Smash Balloon Instagram Feed: by Smash Balloon – 2.7
    Jetpack by WordPress.com: by Automattic – 9.4
    Monarch Plugin: by Elegant Themes – 1.4.13
    Printful Integration for WooCommerce: by Printful – 2.1.19
    Printify Shipping Method: by Printify – 2.3
    Public Post Preview: by Dominik Schilling – 2.9.2
    Quick Featured Images: by Martin Stehle – 13.5.4
    Redirection: by John Godley – 5.0.1
    Smart Slider 3: by Nextend – 3.4.1.16
    Grow Social by Mediavine: by Mediavine – 1.18.2
    Ultimate Addons for Gutenberg: by Brainstorm Force – 1.20.1
    Web Stories: by Google – 1.3.0
    WooCommerce Stripe Gateway: by WooCommerce – 4.8.0
    WooCommerce Shipping & Tax: by Automattic – 1.25.6
    WooCommerce: by Automattic – 4.9.2
    Yoast SEO: by Team Yoast – 15.7
    
    ### Inactive Plugins (7) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.8
    Facebook for WooCommerce: by Facebook – 2.2.0
    Flywheel Migrations: by GetFlywheel – 4.35
    LiteSpeed Cache: by LiteSpeed Technologies – 3.6.2
    SchedulePress (Formerly Known as WP Scheduled Posts): by WPDeveloper – 4.0.1
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.1.6
    
    WP All Export: by Soflyy – 1.2.7
    
    ### Must Use Plugins (2) ###
    
    Endurance Page Cache: by Mike Hansen – 2.0.5
    SSO: by Garth Mortensen
    Mike Hansen – 0.3
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #5492 - /shop/
    Cart: #6436 - /cart/
    Checkout: #6438 - /checkout/
    My account: #6439 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Owls & Indigo - Divi Child Theme
    Version: 1.0.0
    Author URL: https://mypocketmarketing.com
    Child Theme: ✔
    Parent Theme Name: Divi
    Parent Theme Version: 4.8.2
    Parent Theme Author URL: http://www.elegantthemes.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 2,464
    Oldest: 2021-01-03 08:41:10 -0500
    Newest: 2021-02-03 08:33:41 -0500
    
    Pending: 1
    Oldest: 2021-02-03 08:48:41 -0500
    Newest: 2021-02-03 08:48:41 -0500
    
    
    • This reply was modified 8 months, 3 weeks ago by Daniel Proczko. Reason: clarity
    Plugin Support crazywickedawesome

    (@crazywickedawesome)

    Hi @diggler Thanks for the additional info!

    It sounds like you may be experiencing a plugin conflict. In order to rule this out can you please try deactivating all plugins except for WooCommerce and Facebook for WooCommerce and see if the problem persists?

    We’ve got a complete guide on how to identify conflicts here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Looking forward to hearing from you!

    Plugin Support Joey – a11n

    (@jricketts4)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Cannot add or edit products’ is closed to new replies.