Title: cannot add new users after activating plugin
Last modified: August 21, 2016

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# cannot add new users after activating plugin

 *  [datapharmer](https://wordpress.org/support/users/datapharmer/)
 * (@datapharmer)
 * [12 years ago](https://wordpress.org/support/topic/cannot-add-new-users-after-activating-plugin/)
 * After activating the plugin it is no longer possible to add a new user. When 
   trying to add a new user the password field is no longer available and I receive
   the error: “ERROR: Please enter your password.” Disabling the plugin resolves
   this issue.
 * This causes a double-fold problem – I cannot login because the user already exists
   so I get an error “ERROR: The password you entered for the username [user] is
   incorrect. Lost your password?” when trying to use Single Sign-On and when trying
   to migrate things to a different username to resolve this issue I can’t create
   a new user!
 * [https://wordpress.org/plugins/saml-20-single-sign-on/](https://wordpress.org/plugins/saml-20-single-sign-on/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [keesjan](https://wordpress.org/support/users/keesjan/)
 * (@keesjan)
 * [12 years ago](https://wordpress.org/support/topic/cannot-add-new-users-after-activating-plugin/#post-4840040)
 * in my case the password fields are not shown so I cannot add a user. Is this ‘
   by design’?
 *  [byronj](https://wordpress.org/support/users/byronj/)
 * (@byronj)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/cannot-add-new-users-after-activating-plugin/#post-4840231)
 * It looks like this is by design, though has anyone found a way around this?
 *  [dr_blue](https://wordpress.org/support/users/dr_blue/)
 * (@dr_blue)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/cannot-add-new-users-after-activating-plugin/#post-4840238)
 * I have encountered the same issue and I believe this is “by design” since when
   a new, non-existing wordpress user logs on through SSO the plugin creates the
   user. Also (apparently) it checks the users groups each time and updates the 
   WordPress role to match these.
 * Make sure you check “Allow SSO Bypass” on the General tab of the plugin settings.
   Then you can still authenticate directly against WordPress and bypass the SAML
   authentication by using the /wp-login.php?use_sso=false.
 * This is just my own two cents about why new users aren’t allowed but when a user
   tries to login the request is immediately sent out to your IdP for verification.
   You never get the WordPress login dialog since you don’t want WordPress to even
   have knowledge of your the password the user uses at your IdP. Perhaps you could
   get a pre-login screen where you could choose to authenticate through either 
   WordPress or your IdP for SSO.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘cannot add new users after activating plugin’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/saml-20-single-sign-on.svg)
 * [SAML 2.0 Single Sign-On](https://wordpress.org/plugins/saml-20-single-sign-on/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/saml-20-single-sign-on/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/saml-20-single-sign-on/)
 * [Active Topics](https://wordpress.org/support/plugin/saml-20-single-sign-on/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/saml-20-single-sign-on/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/saml-20-single-sign-on/reviews/)

## Tags

 * [existing user](https://wordpress.org/support/topic-tag/existing-user/)
 * [incorrect password](https://wordpress.org/support/topic-tag/incorrect-password/)
 * [new-user](https://wordpress.org/support/topic-tag/new-user/)

 * 3 replies
 * 4 participants
 * Last reply from: [dr_blue](https://wordpress.org/support/users/dr_blue/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/cannot-add-new-users-after-activating-plugin/#post-4840238)
 * Status: not resolved