• I have 2 optin forms saved, but neither shows in the dropdown when attempting to add an optin to a page, so I am unable to do anything at this point, because I get a message “you must select an optin form”, but I cannot because neither of them shows! can anyone help me?

    • This topic was modified 6 years, 7 months ago by revronvic3. Reason: changed to clarify
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  • Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    Please open up a new thread in the support forums here: https://wordpress.org/support/plugin/getresponse/ to get a response to your issue.

    BY default the Add Optin form button’s popup will not show popups and only show postboxes layout only.

    You will need to make Deployed (makes this optin go live) option enabled after selecting a popup template for showing the popup form on your site.

    Also, the form might not show up because of success cookie and you will need to check for the popup by opening up your site in the incognito tab of your current browser or use a new browser to check it.

    Please open up a thread in the support forums and not here for further help.

    Thanks.

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