Cannot add more than one Consent

  • Marina

    (@marinajoker)


    6 years, 9 months ago

    Hello,

    Nice plugin, but I have a problem.

    It is impossible to add more than one consent.
    When I click “Add New” it opens the one consent I already have (like I had click “edit”).

    Also, even though I have this one consent as Active,it works as inactive.

    Thank you in advance

Viewing 3 replies - 1 through 3 (of 3 total)
  • Merijn Molenaar

    (@merijnmolenaar)

    6 years, 9 months ago

    Hey @marinajoker,

    Do you have the latest version of our plugin?
    We can’t reproduce your issue. Can you tell me what wordpress version you use, what browser and what plugin version?

    Thread Starter Marina

    (@marinajoker)

    6 years, 9 months ago

    Hello @merijnmolenaar,

    thank you for getting back at me.

    Yes, I have an updated version of WP and plugin:

    Wordpress 4.9.8
    Plugin 1.4.2
    Browser: Chrome

    After several attempts (refreshing, clearing cache, deleting the cache plugin), I managed to add a second consent. I don’t know what really helped and allow me to add the second consent – whatever it was, is not working now, since I cannot add a third one 🙂

    But most importantly, even though I have one consent as Active, it is displayed as inactive in the cookie bar/my settings.

    dideto

    (@dideto)

    6 years, 9 months ago

    Hi, I have the same problem, but only in 2 from 3 sites. But can’t find dependency.
    Аny guidelines will be welcome

Viewing 3 replies - 1 through 3 (of 3 total)
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