Support » Plugin: annasta Woocommerce Product Filters » Cannot add more than 30 filters to preset

  • Resolved Felix

    (@mdordaa)


    Hi,
    I cannot add more than 30 filters. I can select a filter and add it to the preset but it doesn’t get saved when I save the preset. Is it by design? If it is, is it a limitation of only the free version or it affects the premium version as well?

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author annastaa

    (@annastaa)

    Hello Felix,

    Generally speaking, 30 filters sound like a large amount, please do keep in mind that filtering operations are rather resource-consuming for your server! There is no limitation set on filters amount per preset, a more likely possibility is that one of your filters throws an error during the save procedure.

    Do you perhaps use many meta data filters? They need extra attention, especially in terms of not repeating the same meta data name within the same preset.

    If meta data filters aren’t the issue, you could try deleting the last added filter(s), saving the preset, and then re-adding the filters one by one, saving the preset each time after the new filter addition, to understand which filter causes the problem.

    If none of the above works, a further investigation would be needed, and you are welcome to contact me by e-mail or through our contact form.

    Sincerely yours,
    Anastasia

    Thread Starter Felix

    (@mdordaa)

    If meta data filters aren’t the issue, you could try deleting the last added filter(s), saving the preset, and then re-adding the filters one by one, saving the preset each time after the new filter addition, to understand which filter causes the problem.

    – This solved the problem. Thanks. Had to remove only the last added filter.

    Generally speaking, 30 filters sound like a large amount

    Thanks for the heads up on this one. I just upgraded to premium, and will split up my filters by category now that I can create multiple presets.

    Thanks for the help.

    Thread Starter Felix

    (@mdordaa)

    Marking this issue as solved

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Cannot add more than 30 filters to preset’ is closed to new replies.