Support » Plugin: License Manager for WooCommerce » Cannot add keys to products.

  • dylpickles

    (@dylpickles)


    When attempting to add keys to products in the key create page, the drop down for “product” has no options, even though I have many products. I tried creating new products, and still nothing. If anyone has any information, or help, it would be greatly appreciated, I want to be able to automate this part of the business.

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  • Plugin Author Drazen Bebic

    (@drazenbebic)

    Hello @dylpickles

    thank you for your message and for using my plugin.

    The dropdown is supposed to provide a searchable dropdown. Meaning that as soon as you start typing, products matching your search term will appear. For this purpose the plugin makes use of the “select2” JavaScript library. To make sure that this works, please try the following:

    1. Go to the “license create” page
    2. Open the developer tools in your browser (usually F12 on Windows)
    3. Switch to the “Console” tab in the developer tools
    4. Click on the product field and start typing

    At this point, do any errors (colored in red) appear in the console?

    dylpickles

    (@dylpickles)

    Nothing new shows up in console, but typing in the dropdown does not do anything. Nothing shows up, doesn’t show what I’ve typed.

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