• Resolved buci

    (@buci)


    Hi there,

    I am trying to add a booking manually but I keep receiving this error message :

    “You must allow us to collect and store your data in order for us to process your booking.”

    See screenshot : https://i.imgur.com/9z89JYv.png

    I do not know how to resolve this issue.

    Can anybody help?

Viewing 6 replies - 1 through 6 (of 6 total)
  • timrv

    (@tim01)

    Hello,

    Are you using the latest versions of EM and EM Pro? Current latest versions are EM 5.9.4 & Pro 2.6.3.1. Please try updating the WP to the latest one also.

    If it still shows after updating. You could try turning off the Privacy Settings under Events > Settings > General > Privacy and Set to Do not allow all.

    Thread Starter buci

    (@buci)

    Hi timrv,

    I had both plugins latest versions installed.

    I did change the settings under Booking Form/Do not include and it is now working.

    Thanks for your help!

    alibellerby

    (@alibellerby)

    Is there any way to enable the consent checkbox for online bookings and allow manual bookings through?

    Plugin Support angelo_nwl

    (@angelo_nwl)

    you can try the latest EM dev version 5.9.4.1 fixes added for other consent issues.

    Thanks. Where can I get 5.9.4.1 from? I am currently using 5.9.4 & EM Pro 2.6.3. Do I need Em Pro 2.6.3.1? I think my client’s subscription has lapsed so would have to get them to renew.

    Plugin Support angelo_nwl

    (@angelo_nwl)

    you can check dev versions under Events > Settings > General > Admin Tools > Enable Dev Updates or click “Check Dev Versions” while EMpro is available only to EMpro users that has active license.

Viewing 6 replies - 1 through 6 (of 6 total)
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