• Resolved iamtheauthor45

    (@iamtheauthor45)


    I can enter questions and return to the content. I can see the +Answer button, but when I click on it, nothing happens. I have tried Chrome and Safari. Please help

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Iamtheauthor45,

    Thanks for your message. I will be happy to assist.

    Sorry to hear you are having issues with that.

    Can you go into more detail so we have a clearer idea of what is happening? Maybe you can send us some screenshots.

    On my own test quiz, when I go into a question, then click the “+ New Answer” button additional answer fields are added for the question. Is this the area you are referring to?

    When trying this, are you getting any error messages in your browser console? Often this will give a clue what the issue is. On Chrome, you can use Option + ⌘ + J (on macOS), or Shift + CTRL + J (on Windows/Linux). The console will either open up within your existing Chrome window, or in a new window. You may have to select the Console tab.

    Looking forward to your reply.

    All the best.

    Thread Starter iamtheauthor45

    (@iamtheauthor45)

    Thanks for your response.

    Yes, that is the field I am having problems with. When I click on the +Answer button, nothing happens at all. No fields appear. I can’t input even one answer option.

    I will look at the console.

    Thread Starter iamtheauthor45

    (@iamtheauthor45)

    I accessed the console and took a screenshot, but I can’t figure out how to add it here. I will enter it here leaving out the site title.

    1 issue
    JQMIGRATE: Migrate is installed, version 3.3.2 jquery-migrate.min.js?ver=3.3.2:2
    Missing data from PHP (wpNotesArgs). admin-bar-v2.js?ver=11.6-beta-202249:3
    DevTools failed to load source map: Could not load content for chrome-extension://bmnlcjabgnpnenekpadlanbbkooimhnj/browser-polyfill.js.map: System error: net::ERR_BLOCKED_BY_CLIENT
    DevTools failed to load source map: Could not load content for https://(******.com/wp-content/plugins/full-site-editing/help-center/dist/help-center.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

    Thread Starter iamtheauthor45

    (@iamtheauthor45)

    Update: After re-starting, I created a new quiz and everything seems to be working properly. Very frustrating however since I’ll have to manually transfer all the content from the one I had already created.

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Iamtheauthor45,

    Happy to hear you got it working now.

    There could be something on your site or browser that is throwing an error.

    If there is anything else, don’t hesitate to get back to us.

    All the best.

Viewing 5 replies - 1 through 5 (of 5 total)
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