Hello @ochranakorona,
Sorry to hear you’re having issues with our plugin.
Could you please open the Console Tab and check if you can se any error message.
To open the Browser Console Tab press, depending on your preferred browser: CNTRL+SHFT+J (for Chrome) CNTR+SHFT+K (for Firefox) or F12 (for Explorer). If you work on a Mac: (CMD+OPT+J for Chrome or CMD+OPT+K for Firefox). This should open a Console Tab on your browser. (https://kb.mailster.co/how-can-i-open-the-browsers-console/).
Let me know what error message you can find or send me a screenshot to michel @ wpmarketingrobot.com
Hi @ochranakorona,
Where you able to solve the issue? Can we close your topic?
No, I was not. I have already sent you screen shot via email.
Thanks for the screenshot.
Could you reinstall the plugin by first deactivating and deleting it and then install in once more?
Let me know if that solved the issue.
Sorry, this is what I have done 2 times before
Could you again open the failing page and then refresh it by pressing SHIFT-F5 to clear the page cache? Then try again?
@ochranakorona,
Where you able to solve the issue with the refresh? Can we close your topic?
Hello @ochranakorona,
I hope we were successful in helping you resolve your issue with our Feed Manager plugin! Since we have not heard back from you in the past 2 weeks and we don’t want to leave tickets open forever, I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!
Thanks and have a great day!
Nothing is working – I am deleting it.
Sorry to hear we could not help you getting the issue solved @ochranakorona.
Happy Holidays and all the best to you in the year to come!
