Support » Plugin: Tickera - WordPress Event Ticketing » Cannot activate the license

  • Met El Idrissi

    (@metelidrissi)


    Hello,

    We have a Bundle license premium and we cannot activate.

    The error we have is that:
    cURL error 56: Recv failure: Connection reset by peer error.

    Please is there any solution?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Tickera

    (@tickera)

    Hi Met,

    Hosting provider has a firewall that blocks the connection to our license key API server. Please contact your hosting company and ask them to whitelist wp.freemius.com and api.freemius.com for external connections.

    Met El Idrissi

    (@metelidrissi)

    Hello again, we have done that we whitelist the domains your indicate for external connections but still cannot activate the license.

    What we can do?

    Met El Idrissi

    (@metelidrissi)

    The license we was bought recently it doesn’t work yet… any help?

    Met El Idrissi

    (@metelidrissi)

    Please, we send tickets to the suport system. And we need to solve it urgently. We are waiting for days for something urgently, we don’t recive any answer for something that’s not our fault.

    We don’t know why wp.freemius.com is blocking our domainsm, we bought the second license trying to find a fast solution, we think maybe that’s the first license key has a problem….but we buy it for nothing. Don’t work.

    Please, answer us with anything, we try to contact to the corresponing channel but we are stil waiting….

    Plugin Author Tickera

    (@tickera)

    Hi there,

    Can you please let us know if this issue has been resolved?

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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