• Resolved goldorakgo


    I had the non paid version on my site, I uninstalled it, bought the paid version, downloaded from my account. When I try to enter the purchase code, the space reserved to add the code is grayed out and it asks me to upgrade.

    I uninstall the plugin and oh boy the mess it leaves behind. Anyway it doesn’t matter how many times I reinstall it, I still cannot activate the paid version. It is probably a file from the left over of the free version

    • This topic was modified 9 months ago by goldorakgo.
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  • goldorakgo


    and to add to my OP yes I have installed the paid version and NOT the free version of wordpress.org

    Plugin Author ameliabooking



    Thank you for contacting us.

    We are very sorry to hear that this happened, and sorry for any inconvenience.
    Can you please contact us on our support platform here https://tmsplugins.ticksy.com/ so we can investigate this issue further? We will probably need some temporary credentials from you so please open a private ticket there.

    Best regards.

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