Title: Cannot activate plugin on a subdirectory Last modified: April 10, 2023 --- # Cannot activate plugin on a subdirectory * Resolved [Indi1](https://wordpress.org/support/users/kyndhi1/) * (@kyndhi1) * [3 years, 1 month ago](https://wordpress.org/support/topic/cannot-activate-plugin-on-a-subdirectory/) * Hi, I cannot create the connection between Woocommerce and PayPal, this is in a subdirectory where there is another WordPress installation. The PayPal bridge/ plugin creates the API on PayPal website but not webhooks. If I can create the webhooks manually, and establish a manual connection on WordPress/Woocommerce but the PayPal button won’t show up on any webpage. I have two versions of my website but I don’t use any multisite plugins. The website domain contains an English version, where this plugin is installed and works as expected, but there is a subdirectory/folder where there is a translated Spanish version of the website, here is where the plugin cannot be connected. I installed another PayPal plugin on the Spanish version and the connection works, but I am hesitant to use it because is not official from woocommerce. I appreciate any advice you can provide. thanks * System status * ```wp-block-code WordPress Environment WordPress address (URL): https://www.mywebsite.com/espanol Site address (URL): https://www.mywebsite.com/espanol WC Version: 7.5.1 REST API Version: ✔ 7.5.1 WC Blocks Version: ✔ 9.6.6 Action Scheduler Version: ✔ 3.5.4 Log Directory Writable: ✔ WP Version: 6.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: es_ES External object cache: – Server Environment Server Info: Apache PHP Version: 8.1.9 PHP Post Max Size: 1 GB PHP Time Limit: 600 PHP Max Input Vars: 1000 cURL Version: 7.58.0 OpenSSL/1.1.1 SUHOSIN Installed: – MySQL Version: 8.0.30-0ubuntu0.20.04.2 Max Upload Size: 1 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 7.5.1 WC Database Prefix: wp_ Tamaño total de la base de datos: 21.81MB Tamaño de los datos de la base de datos: 17.39MB Tamaño del índice de la base de datos: 4.42MB wp_woocommerce_sessions: Datos: 1.02MB + Índice: 0.02MB + Motor InnoDB wp_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB wp_woocommerce_order_items: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_woocommerce_order_itemmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB wp_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_actionscheduler_actions: Datos: 0.16MB + Índice: 0.16MB + Motor InnoDB wp_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_actionscheduler_logs: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB wp_commentmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_comments: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB wp_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_litespeed_url: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_litespeed_url_file: Datos: 0.02MB + Índice: 0.08MB + Motor InnoDB wp_mgmlp_folders: Datos: 0.08MB + Índice: 0.00MB + Motor InnoDB wp_nextend2_image_storage: Datos: 0.05MB + Índice: 0.02MB + Motor InnoDB wp_nextend2_section_storage: Datos: 0.20MB + Índice: 0.06MB + Motor InnoDB wp_nextend2_smartslider3_generators: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_nextend2_smartslider3_sliders: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB wp_nextend2_smartslider3_sliders_xref: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_nextend2_smartslider3_slides: Datos: 0.05MB + Índice: 0.11MB + Motor InnoDB wp_options: Datos: 3.13MB + Índice: 0.14MB + Motor InnoDB wp_po_plugins: Datos: 0.44MB + Índice: 0.33MB + Motor InnoDB wp_postmeta: Datos: 2.47MB + Índice: 0.84MB + Motor InnoDB wp_posts: Datos: 6.52MB + Índice: 0.45MB + Motor InnoDB wp_shortpixel_folders: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_shortpixel_meta: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_shortpixel_postmeta: Datos: 0.02MB + Índice: 0.08MB + Motor InnoDB wp_term_relationships: Datos: 0.13MB + Índice: 0.08MB + Motor InnoDB wp_term_taxonomy: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_termmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_usermeta: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB wp_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB wp_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_wc_admin_notes: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB wp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_wc_customer_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_wc_order_product_lookup: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB wp_wc_order_stats: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB wp_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wp_wc_product_attributes_lookup: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_wc_product_download_directories: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_wc_product_meta_lookup: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB wp_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_wpfm_backup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_wpforms_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_wpmailsmtp_debug_events: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_wpmailsmtp_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_wt_iew_action_history: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_wt_iew_mapping_template: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wp_yoast_indexable: Datos: 1.52MB + Índice: 0.41MB + Motor InnoDB wp_yoast_indexable_hierarchy: Datos: 0.08MB + Índice: 0.14MB + Motor InnoDB wp_yoast_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wp_yoast_primary_term: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB wp_yoast_seo_links: Datos: 0.25MB + Índice: 0.16MB + Motor InnoDB Post Type Counts attachment: 1252 mgmlp_media_folder: 77 nav_menu_item: 41 page: 28 post: 1282 product: 23 product_variation: 53 revision: 1 wcps: 1 wcps_layout: 1 wpcf7_contact_form: 1 wpforms: 1 Security Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ Active Plugins (17) All-in-One WP Migration: por ServMask – 7.73 Enable Media Replace: por ShortPixel – 4.1.0 FCP Yoast FAQ Toggleable: por Firmcatalyst Vadim Volkov – 1.0.0 Heartbeat Control by WP Rocket: por WP Rocket – 2.0 Plugin Organizer: por Jeff Sterup – 10.1.9 Smart Slider 3: por Nextend – 3.5.1.14 Table of Contents Plus: por Michael Tran – 2302 Ultimate Blocks: por Ultimate Blocks – 2.5.8 Checkout Field Editor for WooCommerce: por ThemeHigh – 1.8.2 WooCommerce PayPal Payments: por WooCommerce – 2.0.4 PDF Invoices & Packing Slips for WooCommerce: por WP Overnight – 3.4.0 Product Slider for WooCommerce by PickPlugins: por PickPlugins – 1.13.44 WooCommerce: por Automattic – 7.5.1 Yoast SEO: por Equipo Yoast – 20.4 WP Mail SMTP: por WPForms – 3.7.0 WP Super Cache: por Automattic – 1.9.4 WPForms Lite: por WPForms – 1.8.1.1 Inactive Plugins (10) Autoptimize: por Frank Goossens (futtta) – 3.1.6 Cart All In One For WooCommerce: por VillaTheme – 1.1.11 Contact Form 7: por Takayuki Miyoshi – 5.7.5.1 Health Check & Troubleshooting: por The WordPress.org community – 1.6.0 Media Library Folders: por Max Foundry – 8.0.6 Media Library Folders Reset: por Max Foundry – 8.0.6 Order Export & Order Import for WooCommerce: por WebToffee – 2.3.2 WordPress Importer: por wordpressdotorg – 0.8 WP File Manager: por mndpsingh287 – 7.1.8 Yoast Duplicate Post: por Enrico Battocchi & Team Yoast – 4.5 Dropin Plugins (1) advanced-cache.php: advanced-cache.php Must Use Plugins (1) Plugin Organizer MU: por Jeff Sterup – 10.1.9 Settings API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ Order datastore: WC_Order_Data_Store_CPT WC Pages Base de la tienda: #11 - /rentas-audiovisuales/ Carrito: #12 - /carrito/ Finalizar compra: #13 - /pagar/ Mi cuenta: ❌ La visibilidad de la página debe ser pública Términos y condiciones: ❌ Página sin definir Theme Name: mywebsite Version: 2.1.8 Author URL: https://www.mywebsite.com/espanol/ Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo WooCommerce Support: ✔ Templates Overrides: wellington/woocommerce/archive-product.php wellington/woocommerce/checkout/cart-errors.php wellington/woocommerce/checkout/form-billing.php wellington/woocommerce/checkout/form-checkout.php wellington/woocommerce/checkout/form-coupon.php wellington/woocommerce/checkout/form-login.php wellington/woocommerce/checkout/form-pay.php wellington/woocommerce/checkout/form-shipping.php wellington/woocommerce/checkout/order-receipt.php wellington/woocommerce/checkout/payment-method.php wellington/woocommerce/checkout/payment.php wellington/woocommerce/checkout/review-order.php wellington/woocommerce/checkout/terms.php wellington/woocommerce/checkout/thankyou.php wellington/woocommerce/content-product-cat.php wellington/woocommerce/content-product.php wellington/woocommerce/content-single-product.php wellington/woocommerce/content-widget-price-filter.php wellington/woocommerce/content-widget-product.php wellington/woocommerce/content-widget-reviews.php wellington/woocommerce/product-searchform.php wellington/woocommerce/single-product-reviews.php wellington/woocommerce/single-product.php wellington/woocommerce/taxonomy-product-attribute.php wellington/woocommerce/taxonomy-product-cat.php wellington/woocommerce/taxonomy-product-tag.php WooCommerce PayPal Payments Onboarded: – Shop country code: US WooCommerce currency supported: ✔ Advanced Card Processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: – Vault enabled: – Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Tracking enabled: – Admin Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-variation-management settings Daily Cron: ✔ Next scheduled: 2023-04-11 15:40:36 +00:00 Options: ✔ Notes: 47 Onboarding: completed Action Scheduler Cancelada: 2 Oldest: 2023-04-01 20:04:03 +0000 Newest: 2023-04-05 17:18:46 +0000 Completo: 503 Oldest: 2023-03-26 21:40:22 +0000 Newest: 2023-04-10 22:05:09 +0000 Fallida: 25 Oldest: 2023-02-16 00:19:49 +0000 Newest: 2023-04-10 14:00:36 +0000 Pendiente: 9 Oldest: 2023-04-11 10:44:06 +0000 Newest: 2023-04-17 14:00:36 +0000 Status report information Generated at: 2023-04-10 22:25:43 +00:00 ` ``` Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/) * (@niklasinpsyde) * [3 years, 1 month ago](https://wordpress.org/support/topic/cannot-activate-plugin-on-a-subdirectory/#post-16649719) * Hi [@kyndhi1](https://wordpress.org/support/users/kyndhi1/), * Did you possibly clone the primary site with a plugin? When the site is cloned, then it may also clone cached db items like the signup URL for the onboarding wizard. * You could try manually connecting your API credentials as described here: [https://woocommerce.com/document/woocommerce-paypal-payments/#manual-credential-input](https://woocommerce.com/document/woocommerce-paypal-payments/#manual-credential-input) * Or when you are not yet connected, you could try inserting any fake credentials manually (e.g. `x` in all four fields), so you have access to the settings, then from the bottom of the Connection tab, click `Clear now`. This removes all options and scheduled actions from the database so you can set up the plugin from scratch using the onboarding wizard: [https://woocommerce.com/document/woocommerce-paypal-payments/#connect-paypal-account](https://woocommerce.com/document/woocommerce-paypal-payments/#connect-paypal-account) * Please let us know how this works for you. Thanks! * Kind regards, Niklas * Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/) * (@niklasinpsyde) * [2 years, 11 months ago](https://wordpress.org/support/topic/cannot-activate-plugin-on-a-subdirectory/#post-16798027) * It has been some time since the last post in this thread, and we have not heard back regarding the issue with activating the plugin on a subdirectory. We hope the provided advice has helped you resolve the problem. * Since we have not received any recent updates, I’ll be marking this thread as resolved. If the issue persists or if you have any other questions, please don’t hesitate to reopen this thread or start a new one. * Thank you for your cooperation. Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Cannot activate plugin on a subdirectory’ is closed to new replies. * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev= 3234615) * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/) * 2 replies * 2 participants * Last reply from: [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/) * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/cannot-activate-plugin-on-a-subdirectory/#post-16798027) * Status: resolved