Title: Cannot Activate Plugin
Last modified: June 6, 2026

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# Cannot Activate Plugin

 *  Resolved [pyoil](https://wordpress.org/support/users/pyoil/)
 * (@pyoil)
 * [3 weeks, 5 days ago](https://wordpress.org/support/topic/cannot-activate-plugin-83/)
 * Getting this error when I try to activate the plugin:
 * [https://i.postimg.cc/vmzKH3Kv/image.png](https://i.postimg.cc/vmzKH3Kv/image.png)
 * [https://i.postimg.cc/dQ4JS9tm/image.png](https://i.postimg.cc/dQ4JS9tm/image.png)
 * Able to install other plugins like Cartflows Free and Pro

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Aamir](https://wordpress.org/support/users/aamiribsf/)
 * (@aamiribsf)
 * [3 weeks, 3 days ago](https://wordpress.org/support/topic/cannot-activate-plugin-83/#post-18932266)
 * Hi [@pyoil](https://wordpress.org/support/users/pyoil/) ,
 * Thanks for sharing those screenshots — the issue is clear from the second one.
 * The plugin requires the database user to have the **REFERENCES privilege** to
   create its tables during activation. Your current database user doesn’t have 
   this permission, which is why the activation is failing.
 * To fix this, you’ll need to contact your hosting provider and ask them to grant
   the `REFERENCES` privilege to your WordPress database user. Once that’s done,
   deactivate and reactivate the plugin and it should work fine.
 * If you’re on cPanel, you can also try updating the database user privileges yourself
   by going to **cPanel > MySQL Databases > scroll to the bottom** and make sure
   all privileges are checked for your database user, including REFERENCES.
 * Let us know if you need further help!
 *  Plugin Support [Aamir](https://wordpress.org/support/users/aamiribsf/)
 * (@aamiribsf)
 * [2 weeks, 2 days ago](https://wordpress.org/support/topic/cannot-activate-plugin-83/#post-18940232)
 * Hello [@pyoil](https://wordpress.org/support/users/pyoil/) ,
 * It’s been a while since we haven’t heard from you so we are marking this thread
   as resolved.
 * If you faced any other issues while using our product, feel free to start a new
   thread.
 * Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [Aamir](https://wordpress.org/support/users/aamiribsf/)
 * Last activity: [2 weeks, 2 days ago](https://wordpress.org/support/topic/cannot-activate-plugin-83/#post-18940232)
 * Status: resolved