Support » Plugin: WP Edit » Cannot activate or get support through the website

  • I purchased a multisite activation license.

    The transaction ID isn’t working.

    I’ve contacted wpeditpro through their contact form on their website several times and I get no response.

    How to I get support for this plugin that I’ve paid for?

Viewing 6 replies - 1 through 6 (of 6 total)
  • I have the same problem I paid in August 2018 for my multisite extension with paypal.
    The plugin reports that I have to pay so no activation.
    I never had this problem before I use this plugin more than 4 years.
    Also no reaction on my support question.

    This is disconcerting. Have you tried contacting the dev on twitter or anything?

    Plugin Author Josh


    I’m terribly sorry guys. I’m wondering of the emails are bouncing for some reason. I am getting emails from my contact form; so I don’t think it’s on my end.

    Unfortunately; I cannot provide support here. Please try the website contact form once more. I’ll check junk and spam settings. If I do not respond within one day of your email (not sure when you’ll see this); please report back here and I will provide an alternate method of reaching me.

    Thank you very much.

    A couple of days ago I used the contact form on your website .
    I have not received a reaction from you Josh.
    On the paypal payment form there is a suppport e-mail from wpeditpro.
    I used that one early september . No reaction.
    Wim Bax

    Just submitted another contact form request. No response yet…..

    Josh can you help? I have submitted this request 5-10 times now.

    11-11-2018 contact form submitted.
    19-11-2018 answer from Josh Lobe
    19-11-2018 I answered with e-mail to Josh
    22-11-2018 No response from Josh Used another e-mail adress for my reaction.
    No reply
    30-11-2018 Again submitted a contact form
    Now 7-12-2018 Still no reply
    Please provide the alternative method to contact you.
    Wim Bax

Viewing 6 replies - 1 through 6 (of 6 total)
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