Title: Cannot Activate License
Last modified: March 10, 2025

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# Cannot Activate License

 *  Resolved [tornewmedia](https://wordpress.org/support/users/tornewmedia/)
 * (@tornewmedia)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cannot-activate-license-5/)
 * I’ve purchased the Advanced Ads Pro license and everything was working fine on
   the test URL.
 * I’ve now move to the live URL and an unable to activate the license.
 * In my Advanced Ads Pro account I have removed the test URL but there isn’t an
   option in the WordPress dashboard to add the license to the live domain.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [ahmeddr](https://wordpress.org/support/users/ahmeddr/)
 * (@ahmeddr)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cannot-activate-license-5/#post-18354525)
 * Hello there,
 * Thank you for reaching out!
 * Have you updated the basic plugin to Advanced Ads 2.0.0 (or 2.0.1 as of today)?
   If so, please note that add-on updates need to be installed manually using the
   ZIP files available in your [account](https://wpadvancedads.com/account/), just
   like the initial installation described  [here](https://wpadvancedads.com/manual/how-to-install-an-add-on/#Install_and_activate).
 * If you encounter any further issues with the Advanced Ads add-ons, please contact
   us via [the customer support form](https://wpadvancedads.com/support/) on our
   website. This forum is dedicated to questions related to the basic Advanced Ads
   plugin.
 * Thank you!
 * Best regards,
 *  [henningaa](https://wordpress.org/support/users/henningaa/)
 * (@henningaa)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cannot-activate-license-5/#post-18369569)
 * Hello there,
   Does the issue persist while using the latest release, of Advanced
   Ads v2.0.4?
 * The forums on wordpress.org are only for the plugins that are also hosted here.
   If you need further help with any premium extensions of Advanced Ads, I want 
   kindly ask you to reach out to [our support](https://wpadvancedads.com/support/).
 * Thanks for understanding, and we hopefully meet us there.
 * Best regards, 
   Henning

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot Activate License’ is closed to new replies.

 * ![](https://ps.w.org/advanced-ads/assets/icon-256x256.gif?rev=2773443)
 * [Advanced Ads – Ad Manager & AdSense](https://wordpress.org/plugins/advanced-ads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/advanced-ads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/advanced-ads/)
 * [Active Topics](https://wordpress.org/support/plugin/advanced-ads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-ads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/advanced-ads/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [henningaa](https://wordpress.org/support/users/henningaa/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/cannot-activate-license-5/#post-18369569)
 * Status: resolved