Support » Plugin: WP Ultimate Recipe » Cannot Activate Free Or Premium Version

  • Resolved selfishmom

    (@selfishmom)


    I’ve been trying for hours to activate this plugin. I keep getting an error saying that my memory size is exhausted. I increased the amount of memory allocated to php, uninstalled a similar plugin that should have been using a similar amount of memory, bought the premium version to see if that would work, all with no luck. And every time I try my site is thrown offline until I can delete the plugin via ftp.

    https://wordpress.org/plugins/wp-ultimate-recipe/

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Brecht

    (@brechtvds)

    Hi there,

    I just answered your mail to our support system but I’ll copy it here as well:

    What’s the memory size at the moment? Could you copy the error you’re getting?

    Have you increased the size following these instructions?
    http://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

    You could go to 128M.

    Brecht

    Hi Brecht, thank you for your speedy reply!

    I increased the memory limit to 128.

    The error is this: Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 35 bytes) in /home/content/c/i/c/cicek1/html/selfishmom/wp-includes/wp-db.php on line 1710

    Each time the size is different (usually much bigger than 35 bytes), but “line 1710” is always the same.

    Plugin Author Brecht

    (@brechtvds)

    If it still says “67108864 bytes” it doesn’t seem like the memory size is actually increased. Did you change the value in the wp-config.php file?

    I added “define(‘WP_MEMORY_LIMIT’, ‘128M’);” to the wp-config.php file.

    Plugin Author Brecht

    (@brechtvds)

    Have you tried the other steps on this page as well?
    http://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

    Just tried it again and this time the fatal error was this: “Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 262144 bytes) in /home/content/c/i/c/cicek1/html/selfishmom/wp-includes/wp-db.php on line 1710”

    I followed the instructions for changing the wp-config file so I’m not sure what to do, but you’re right, it doesn’t seem to be changing.

    Plugin Author Brecht

    (@brechtvds)

    Have you tried adding this to your .htaccess file?
    php_value memory_limit 128M

    Just tried that last one and brought my site down. I added it before the line that said # END WordPress. I don’t know where my .ini files is and I’m reluctant to mess with it too much, before I do something that I can’t undo.

    Plugin Author Brecht

    (@brechtvds)

    Would it be possible to provide me with temporary FTP access? I can try a few things.

    Sure, can I email you?

    Plugin Author Brecht

    (@brechtvds)

    Did you my response on the support ticket? You can answer that one, it’s private.

    Done! Please let me know if you don’t receive it.

    Where exactly do you add that line of code to the wp-config.php file? I need to add it as well, and have no idea where to put it!

    Plugin Author Brecht

    (@brechtvds)

    Try adding it to the very end of the file.

    Edit: the wp-config.php file can be found in the WordPress installation folder and can be accessed via FTP or a file manager, if that’s what you’re looking for.

Viewing 14 replies - 1 through 14 (of 14 total)
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