@snnake2005 truly sorry about your experience and thanks for the details. Are you able to see any browser console errors at all? Could you try a hard refresh and let me know if you’re able to proceed (on Mac, shift + command + r). Thank you!
@reneesoffice here is the console errors that appear on the page :
console error for Google Site Kit plugin
i tried a hard refresh and the same thing
@snnake2005 Thanks for the update. Firewalls, caching issues, VPN’s, security software rules or configurations can impact setup, which may be the cause in your case.
Can you attempt setup from a browser incognito window, and if that fails inform me of the following:
– Your Site Health information
– Your current web host
i tried the incognito mode but same thing;
My host is Siteground,
Here is my site health info :
### wp-core ###
version: 5.3
site_language: ar
user_language: ar
timezone: UTC
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
user_count: 2
dotorg_communication: true
### wp-dropins (2) ###
advanced-cache.php: true
object-cache.php: true
### wp-active-theme ###
name: Jannah (jannah)
version: 4.3.1
author: TieLabs
author_website: https://tielabs.com/
parent_theme: none
theme_features: automatic-feed-links, title-tag, html5, post-thumbnails, Arqam_Lite, wp-block-styles, align-wide, editor-style, menus, widgets
theme_path: /home/teechbea/public_html/wp-content/themes/jannah
### wp-plugins-active (17) ###
Accelerated Mobile Pages: version: 0.9.98.18, author: Ahmed Kaludi, Mohammed Kaludi (latest version: 0.9.98.19)
Arqam Lite: version: 1.0.6, author: TieLabs
Classic Editor: version: 1.5, author: WordPress Contributors
Featured Images in RSS for Mailchimp & Other Email: version: 1.5.3, author: 5 Star Plugins (latest version: 1.5.4)
Jannah - Extensions: version: 1.0.11, author: TieLabs
Jannah Speed Optimization: version: 0.3, author: TieLabs
OneSignal Push Notifications: version: 1.17.9, author: OneSignal
Poll, Survey, Form & Quiz Maker by OpinionStage: version: 19.6.32, author: OpinionStage.com
Re-Add Text Justify Button: version: 0.1.3, author: Salvatore Cordiano
Schema & Structured Data for WP: version: 1.9.16.1, author: Magazine3
SG Optimizer: version: 5.3.7, author: SiteGround
Site Kit by Google: version: 1.1.0, author: Google
Taqyeem: version: 2.5.0, author: TieLabs
Taqyeem - Buttons Addon: version: 1.1.0, author: TieLabs
Taqyeem Predefined Criteria: version: 1.0.1, author: TieLabs
Twenty20 Image Before-After: version: 1.5.5, author: Zayed Baloch
Yoast SEO: version: 12.5.1, author: Team Yoast
### wp-plugins-inactive (1) ###
Akismet Anti-Spam: version: 4.1.3, author: Automattic
### wp-media ###
image_editor: WP_Image_Editor_GD
imagick_module_version:
imagemagick_version:
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 9.26
### wp-server ###
server_architecture: Linux 3.12.18-clouder0 x86_64
httpd_software: Apache
php_version: 7.1.33 64bit
php_sapi: cgi-fcgi
max_input_variables: 5000
time_limit: 120
memory_limit: 768M
max_input_time: 120
upload_max_size: 128M
php_post_max_size: 128M
curl_version: 7.59.0 OpenSSL/1.0.2r
suhosin: false
imagick_availability: false
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
server_version: 5.6.40-84.0-log
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $
### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/teechbea/public_html/wp-content
WP_PLUGIN_DIR: /home/teechbea/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 768M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined
### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
@snnake2005 thanks for the info. It may be related this issue that can occur intermittently. We’re working on a fix for it. Usually a hard refresh clears it or completely clearing the browser cache sometimes, but I’ll update you when we’ve pushed out this fix.
@snnake2005 Just following up with you in relation to your previous issue with Site Kit setup. We have made some significant upgrades to the plugin as of version 1.1.2. I believe this update will resolve your issue with a blank page after setup.
Can you confirm after updating to the latest version of the plugin?
@jamesosborne
No same issue with Adsense, when i try to connect the modul i got this message
Looks like you’re already using AdSense
Site Kit will place AdSense code on your site to connect your site to AdSense and help you get the most out of ads. This means Google will automatically place ads for you in all the best places.
Then afterwards just a blank page, and same thing with the dashboard
if i disconnect the Adsense all other models works great the problem is with Adsense only
.
i tried to reset the Site Kit and the same error
@snnake2005 Just following up on your reporting problem setting up the AdSense module. Can you update to the latest version of the plugin (1.1.4) and check for the same issue?
If the problem persists then can you login to your AdSense account and click the “Sites” on the left hand side of the screen. Please check the status of your site. If your status is showing as “Ready” and the status of the AdSense module within Site Kit on your site is also “Connected” can you let me know your URL and I can take assist further?
@snnake2005 As you’ve been able to get the Analytics module working as expected and there is an open AdSense support topic I’ll mark this support topic as resolve.
Feel free to add any additional input to your AdSense issue in that support thread. I’ll update you there as soon as we have any additional information.
