Support » Fixing WordPress » Cannot access WP dashboard

  • Hello everyone,

    I have a website with wordfence security plugin installed. Recently tried a reset password for one account and the wordfence blocked the access. After this I cannot access the dashboard for any users. I have 2 admin user accounts which I can login but its not redirecting to the dashboard. I have tried the following steps but nothing is working.

    – Cleared the cache and history
    – Deactived all plugins through FTP.
    – Changed theme to default theme through phpmyadmin
    – Created another admin user using phomyadmin
    – Removed htaccess files.

    Nothing seems working. If anyone faced similar issues please let me know how to fix this.

    Thanks in advance,
    Gino

Viewing 1 replies (of 1 total)
  • Go one higher level. be sure if your hosting working correctly and your files are not broken. my guess is you are probably missing a simple step or something.

    I would make backup of my files and db.
    move old files to a folder /wp-old and install new wp on main root/www/htdocs whatever.

    debug like this be sure if normal wp working at this point.
    if it works just move your uploads folder to working wp and connect your old db.

    if wp-admin gets broken when you connect the db that means there is a problem on your db.
    isolate the problem like this you will find it.

    • This reply was modified 2 months, 2 weeks ago by sinanisler.
    • This reply was modified 2 months, 2 weeks ago by sinanisler.
Viewing 1 replies (of 1 total)
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