Support » Fixing WordPress » Cannot access wp-admin without VPN

  • mdashfakfaysal

    (@mdashfakfaysal)


    Hello there!

    I cannot access my site or its dashboard from my country Bangladesh and the server is from USA. It [the site] had cloudflare and I disabled it, removed the server to another [that is also in USA], but still nothing.

    I can access the site finely with a VPN from many locations of the world like Poland or Singapore.

    What to do?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    I suggest you contact your host, host4geeks, to see if they might be blocking traffic. Also, are you using any security plugins that might filter traffic based on location?

    Thread Starter mdashfakfaysal

    (@mdashfakfaysal)

    I told you that I changed the Server from Input Output Flood to Host4Geeks, so isn’t it clear that the problem isn’t server side?
    I opened up a ticket though.
    Now??

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    >> so isn’t it clear that the problem isn’t server side? <<

    Not necessarily. They might be using the same block lists.

    Anyhow, what about plugins?

    WordPress itself does not filter IP addresses.

    Thread Starter mdashfakfaysal

    (@mdashfakfaysal)

    No security plugins, tried disabling and enabling all but no avail.

    Let me tell you something here, I used a tool called HOIC to give DdOS attacks yesterday, the problem is from then. but that cannot be related right?

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    again, not necessarily. Your host may have blocked your DDOS attack and is continuing to block access from you for some time. This is not a WordPress function.

    Thread Starter mdashfakfaysal

    (@mdashfakfaysal)

    but the DDOS attack was on a website in France. How can that block my access from my website? They do not share the same server, then?

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    You didn’t say that! However, the solution is to contact your host.

    Thread Starter mdashfakfaysal

    (@mdashfakfaysal)

    They said they are not blocking any access from my ip address

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    Disable *all plugins*. Does that help? If not, it’s not a WordPress problem.

Viewing 9 replies - 1 through 9 (of 9 total)
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