Title: Cannot access wp-admin page Last modified: October 21, 2025 --- # Cannot access wp-admin page * Resolved [jessamca11](https://wordpress.org/support/users/jessamca11/) * (@jessamca11) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-access-wp-admin-page-4/) * Hello, my multisite website is not functioning, and it won’t let me access the wp-admin page. * My browser gives me an error saying “Firefox has detected that the server is redirecting the request for this address in a way that will never complete.” * I know I can turn off themes and plugins from my ftp directory to try to find the cause, however I am hesitant to because I have four other sites on my wordpress, some of which use the same template. * Does anyone have any suggestions for me as to how to find out what could be causing the issue? * Thank you. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-access-wp-admin-page-4%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * Moderator [threadi](https://wordpress.org/support/users/threadi/) * (@threadi) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-access-wp-admin-page-4/#post-18689972) * When I open the page, the style and all images are missing. They are apparently not found under the path `/journal/`. * Is the multisite set up for subdomains or directories? I suspect the latter. * Do the other websites work without any problems? Can you log in via them? Or via the main page of the multisite? * Thread Starter [jessamca11](https://wordpress.org/support/users/jessamca11/) * (@jessamca11) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-access-wp-admin-page-4/#post-18689990) * Hello, thank you for your response. * My multisite is set up for directories. All of the other ones are working fine and I am able to login. * Moderator [threadi](https://wordpress.org/support/users/threadi/) * (@threadi) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-access-wp-admin-page-4/#post-18690012) * And when you switch from the others to the problematic site via the network, does this problem also occur? * Thread Starter [jessamca11](https://wordpress.org/support/users/jessamca11/) * (@jessamca11) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-access-wp-admin-page-4/#post-18690016) * For the last several years, for some reason when it got set up, I have to login to each site individually to be able to access them, and only then can I access their dashboards from my main multisite network. * Moderator [threadi](https://wordpress.org/support/users/threadi/) * (@threadi) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-access-wp-admin-page-4/#post-18690025) * It sounds to me like the multisite configuration in `wp-config.php` is not set correctly. Can you post all the multisite information from your `wp-config.php` here? Please post it as a code block: [https://wordpress.org/support/forum-user-guide/block-editor/#code-block](https://wordpress.org/support/forum-user-guide/block-editor/#code-block) * Thread Starter [jessamca11](https://wordpress.org/support/users/jessamca11/) * (@jessamca11) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-access-wp-admin-page-4/#post-18690038) * Thank you. It was working correctly for years until just recently. The last change I made was using ShortPixel to remove image data, however it still worked after that. * Is there a way I can share that wp-config information with you that can be deleted after? * Moderator [threadi](https://wordpress.org/support/users/threadi/) * (@threadi) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-access-wp-admin-page-4/#post-18690047) * The information I provided about the multisite is not sensitive information that needs to be deleted (unless you also post the database access data, which I did not mention). See also: [https://wordpress.org/support/forum-user-guide/faq/#will-you-delete-my-post-once-the-problem-is-solved](https://wordpress.org/support/forum-user-guide/faq/#will-you-delete-my-post-once-the-problem-is-solved) * If you do not want to share any data, it is unfortunately difficult to help you here in the forum. In that case, I would recommend that you find someone who can look at it with you in person. You can find someone like that here, for example: [https://jobs.wordpress.net/](https://jobs.wordpress.net/) * Thread Starter [jessamca11](https://wordpress.org/support/users/jessamca11/) * (@jessamca11) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-access-wp-admin-page-4/#post-18690056) * Ok I understand, thanks. Here it is. * ```wp-block-code define('WP_DEBUG', false);define('WP_DEBUG_LOG', false);define( 'WP_ALLOW_MULTISITE', true );define('MULTISITE', true);define('SUBDOMAIN_INSTALL', false);define('DOMAIN_CURRENT_SITE', 'earth-mamma.com');define('PATH_CURRENT_SITE', '/');define('SITE_ID_CURRENT_SITE', 1);define('BLOG_ID_CURRENT_SITE', 1);define( 'AUTOSAVE_INTERVAL', 300 );define( 'WP_POST_REVISIONS', 5 );define( 'EMPTY_TRASH_DAYS', 7 );define( 'WP_CRON_LOCK_TIMEOUT', 120 );/* That's all, stop editing! Happy blogging. */ ``` * Moderator [threadi](https://wordpress.org/support/users/threadi/) * (@threadi) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-access-wp-admin-page-4/#post-18690071) * Strange. A very similar configuration works fine for me. It sounds to me like the cookies are not being set correctly, which could be due to the hosting. Try setting the following as a test * ```wp-block-code define('ADMIN_COOKIE_PATH', '/'); define('COOKIE_DOMAIN', ''); define('COOKIEPATH', ''); define('SITECOOKIEPATH', ''); ``` * in `wp-config.php`. Just below the other multisite information. Then clear all cookies and the cache for the site from your browser and try to log in. * If that works, great. * If not, undo it. * Thread Starter [jessamca11](https://wordpress.org/support/users/jessamca11/) * (@jessamca11) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-access-wp-admin-page-4/#post-18690080) * Yes it is very strange! I did as suggested and it didn’t work, so I removed it. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Cannot access wp-admin page’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 10 replies * 2 participants * Last reply from: [jessamca11](https://wordpress.org/support/users/jessamca11/) * Last activity: [6 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-access-wp-admin-page-4/#post-18690080) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics