Title: Cannot access wp-admin (500 Server error)
Last modified: August 31, 2016

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# Cannot access wp-admin (500 Server error)

 *  [barney224](https://wordpress.org/support/users/barney224/)
 * (@barney224)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-wp-admin-500-server-error/)
 * Looking for help ASAP!
 * I logged into the admin section of my site yesterday and was told to upgrade 
   to latest version of WP, which I did, but it seems to have crashed out. Then 
   when I tried to log in again I got a Server Error 500 screen. When I click on
   Details the following message appears…
 * “The website encountered an error while retrieving [http://xxxxxxxxxxx.com/wp-admin/upgrade.php?_wp_http_referer=%2Fwp-admin%2F](http://xxxxxxxxxxx.com/wp-admin/upgrade.php?_wp_http_referer=%2Fwp-admin%2F).
   It may be down for maintenance or configured incorrectly.”
 * I’ve tried renaming my “plugins” folder but that didn’t work.
    Please can someone
   help me to resolve this issue as I have lots of updates to implement on my site.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [carlosjreal](https://wordpress.org/support/users/carlosjreal/)
 * (@carlosjreal)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-wp-admin-500-server-error/#post-6926517)
 * Generally speaking a 500 error is returned when a server couldn’t fulfil a valid
   request (for many varying reasons). That being the case, I’d recommend talking
   to your hosting company’s support team and check any status pages they may have.
   It is likely that they are aware of the problem and are working to fix it.
 * Unless you manage your own server. In that case you need someone with knowledge
   of linux and apache to dive in there and take a look.
 * It may be coincidence that you happened to be updating your site at the same 
   time.
 * Best of luck
 * Carlos
 *  Thread Starter [barney224](https://wordpress.org/support/users/barney224/)
 * (@barney224)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-wp-admin-500-server-error/#post-6926559)
 * Thanks Carlos. I’ll check with the hosting company first.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot access wp-admin (500 Server error)’ is closed to new replies.

## Tags

 * [admin](https://wordpress.org/support/topic-tag/admin/)
 * [login](https://wordpress.org/support/topic-tag/login/)
 * [server](https://wordpress.org/support/topic-tag/server/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [barney224](https://wordpress.org/support/users/barney224/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-wp-admin-500-server-error/#post-6926559)
 * Status: not resolved

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