Title: Cannot access /wp-admin
Last modified: August 21, 2016

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# Cannot access /wp-admin

 *  Resolved [AzureDesigns](https://wordpress.org/support/users/azuredesigns/)
 * (@azuredesigns)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-access-wp-admin-22/)
 * Hi
 * One of my sites went live a while ago and I wanted to go and update plugins and
   add new plugins but now I cannot access my backend.
 * [http://www.execdoors.co.za/](http://www.execdoors.co.za/) – views fine, works
   fine
 * [http://www.execdoors.co.za/wp-admin](http://www.execdoors.co.za/wp-admin), I
   get the following error:
 * Fatal error: Cannot redeclare check_password_reset_key() (previously declared
   in /home/m0031140/public_html/wp-login.php:281) in /home/m0031140/public_html/
   wp-includes/user.php on line 1637
 * Any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [The Grey Parrots](https://wordpress.org/support/users/greyparrots/)
 * (@greyparrots)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-access-wp-admin-22/#post-4692615)
 * Hi,
 * Kindly upgrade your WordPress to latest version. That might solve the issue.
 * [http://codex.wordpress.org/Upgrading_WordPress#Manual_Update](http://codex.wordpress.org/Upgrading_WordPress#Manual_Update)
 * Regards,
    PD
 *  Thread Starter [AzureDesigns](https://wordpress.org/support/users/azuredesigns/)
 * (@azuredesigns)
 * [12 years ago](https://wordpress.org/support/topic/cannot-access-wp-admin-22/#post-4692903)
 * Hi PD
 * I have gone through the manual update and everything seemed to go smoothly. I
   updated the database successfully but then when I went to login it didn’t recognise
   my username and password. I put in my email address in order for the username
   and password to be emailed to me and this is what I received:
 * The e-mail could not be sent.
    Possible reason: your host may have disabled the
   mail() function.
 * Do you have any ideas on how to proceed?
 *  Thread Starter [AzureDesigns](https://wordpress.org/support/users/azuredesigns/)
 * (@azuredesigns)
 * [12 years ago](https://wordpress.org/support/topic/cannot-access-wp-admin-22/#post-4692904)
 * Hi
 * Okay after much investigation, I realised that because I was working on localhost
   I was using an older username and password. So everything is fine now. I updated
   wordpress locally and uploaded to live host and all is good. Thank you for your
   assistance!!
 *  [colinb72](https://wordpress.org/support/users/colinb72/)
 * (@colinb72)
 * [12 years ago](https://wordpress.org/support/topic/cannot-access-wp-admin-22/#post-4692905)
 * I have this same problem (looks like it was caused by a security plug-in) trying
   to update manually but I am new at this and what comes up from [http://codex.wordpress.org/Upgrading_WordPress#Manual_Update](http://codex.wordpress.org/Upgrading_WordPress#Manual_Update)
   is a screen with (HTML?) text like
    ……..
 * elected-themes&themes=’ . urlencode(implode(‘,’, $themes));
    $url = wp_nonce_url(
   $url, ‘bulk-update-themes’);
 *  $title = __(‘Update Themes’);
 *  require_once(ABSPATH . ‘wp-admin/admin-header.php’);
    echo ‘<div class=”wrap”
   >’; echo ‘<h2>’ . esc_html__(‘Update Themes’) . ‘</h2>’; echo “<iframe src=’$
   url’ style=’width: 100%; height: 100%; min-height: 750px;’
 * which I don’t know what to do with? is this what should be happening?
 *  Thread Starter [AzureDesigns](https://wordpress.org/support/users/azuredesigns/)
 * (@azuredesigns)
 * [12 years ago](https://wordpress.org/support/topic/cannot-access-wp-admin-22/#post-4692906)
 * Try this link – [http://codex.wordpress.org/Upgrading_WordPress_Extended](http://codex.wordpress.org/Upgrading_WordPress_Extended)
 * Work through it step by step. It worked for me. Good luck

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cannot access /wp-admin’ is closed to new replies.

## Tags

 * [wp-admin](https://wordpress.org/support/topic-tag/wp-admin/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 3 participants
 * Last reply from: [AzureDesigns](https://wordpress.org/support/users/azuredesigns/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/cannot-access-wp-admin-22/#post-4692906)
 * Status: resolved

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