Title: Cannot access /update-core.php or /plugins.php
Last modified: September 2, 2016

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# Cannot access /update-core.php or /plugins.php

 *  [barrymurphy](https://wordpress.org/support/users/barrymurphy/)
 * (@barrymurphy)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-access-update-core-php-or-plugins-php/)
 * Folks, I’m not a coder, so go easy please …
    I’m running 3.8.2 and can no longer
   access either update-core.php or plugins.php to update them. All other functionality
   is fine – posting, comments, etc. I get the message “The mywebsitename.com page
   isn’t working. mywebsitename.com is currently unable to handle this request. 
   HTTP ERROR 500”. I’ve done Tools > Export > All Content, so I guess my content
   is safe on my PC. Is there anything I can do to recover this situation please,
   given that I know zilch about coding, ftp, etc. Many thanks.
    -  This topic was modified 9 years, 7 months ago by [barrymurphy](https://wordpress.org/support/users/barrymurphy/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-access-update-core-php-or-plugins-php/#post-7722508)
 * > I’m running 3.8.2
 * The current version of WordPress is 4.6. Before we do anything here, you should
   upgrade your site, using the multi-version method:
    [https://codex.wordpress.org/Upgrading_WordPress_Extended#Upgrading_Across_Multiple_Versions](https://codex.wordpress.org/Upgrading_WordPress_Extended#Upgrading_Across_Multiple_Versions)
 *  Thread Starter [barrymurphy](https://wordpress.org/support/users/barrymurphy/)
 * (@barrymurphy)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-access-update-core-php-or-plugins-php/#post-7722614)
 * Thanks Steve, I’ll try that and revert after. Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot access /update-core.php or /plugins.php’ is closed to new replies.

## Tags

 * [plugins.php](https://wordpress.org/support/topic-tag/plugins-php/)
 * [update-core.php](https://wordpress.org/support/topic-tag/update-core-php/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [barrymurphy](https://wordpress.org/support/users/barrymurphy/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/cannot-access-update-core-php-or-plugins-php/#post-7722614)
 * Status: not resolved

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