Title: Cannot access the install.php file on browser
Last modified: August 19, 2016

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# Cannot access the install.php file on browser

 *  Resolved [sixby10tinykitchen](https://wordpress.org/support/users/sixby10tinykitchen/)
 * (@sixby10tinykitchen)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-the-installphp-file-on-browser/)
 * Ok, so I am getting frustrated. I own my domian, sixby10tinykitchen.com. I have
   it hosted thru laughing squid. I have downloaded the wordpress files. Those wordpress
   files have been sent via FTP to the directory instructed by laughing squid, sixby10tinykitchen.
   com/web/content/wordpress. At this point, when I try to run the /wp-admin/install.
   php, it either takes me to a page that says the page cannot be found, or to the
   sixby10tinykitchen.wordpress.com address that has been deleted.
    Nameservers 
   for the domain are pointed to the laughing squid servers. At this point, I cannot
   get thru the installation of WordPress, and so cannot begin editing my blog.
 * Please help walk me through this!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-the-installphp-file-on-browser/#post-1533862)
 * [http://sixby10tinykitchen.com/wordpress/wp-admin/install.php](http://sixby10tinykitchen.com/wordpress/wp-admin/install.php)
   works fine for me.
 *  Thread Starter [sixby10tinykitchen](https://wordpress.org/support/users/sixby10tinykitchen/)
 * (@sixby10tinykitchen)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-the-installphp-file-on-browser/#post-1534181)
 * Ok, so when I try to load up the install from sixby10tinykitchen.com/web/content/
   worpress/wp-admin/install.php, this is the error that I get:
 * **The requested URL /web/content/wordpress/wp-admin/install.php was not found
   on this server.**
 * And when I load it up from the root directory, sixby10tinykitchen.com/wordpress/
   wp-admin/install.php, this is the error that I get:
 * **You appear to have already installed WordPress. To reinstall please clear your
   old database tables first.**
 * I’m thinking there is something very basic that I am missing. All of my files
   are at the /web/content/wordpress/wp-admin directory using my FTP, so isn’t that
   where I should point the browser to find them?
 *  Thread Starter [sixby10tinykitchen](https://wordpress.org/support/users/sixby10tinykitchen/)
 * (@sixby10tinykitchen)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-the-installphp-file-on-browser/#post-1534182)
 * Ok, now a new wrinkle. Accessed the login page for wordpress, so obviously something
   has been installed. However, my username & password do not seem to exist. Again,
   probably missing something really basic here, but I know I have a user name &
   login. When I ask it to send my my password, it says my email/username do not
   exists. Obviously I missed a step somewhere.
 *  Thread Starter [sixby10tinykitchen](https://wordpress.org/support/users/sixby10tinykitchen/)
 * (@sixby10tinykitchen)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-the-installphp-file-on-browser/#post-1534183)
 * One step forward, two steps back. I cleared my database tables, which allowed
   me to run the intstall. Now that it is installed, and asking for my password (
   that unique # generated just for lil ol me) and I want the system to send me 
   a new one because I am awesome and didnt write it down, I am not getting the 
   emails from the password request system.
 *  Thread Starter [sixby10tinykitchen](https://wordpress.org/support/users/sixby10tinykitchen/)
 * (@sixby10tinykitchen)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-the-installphp-file-on-browser/#post-1534184)
 * Ok, so I think we are all set.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cannot access the install.php file on browser’ is closed to new replies.

## Tags

 * [Setup](https://wordpress.org/support/topic-tag/setup/)
 * [wp-admin](https://wordpress.org/support/topic-tag/wp-admin/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 5 replies
 * 2 participants
 * Last reply from: [sixby10tinykitchen](https://wordpress.org/support/users/sixby10tinykitchen/)
 * Last activity: [15 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-the-installphp-file-on-browser/#post-1534184)
 * Status: resolved

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