Support » Fixing WordPress » Cannot access the dashboard of my site

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  • Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    Something in your “launchpadip” theme, near the top of the functions.php file, is wrong. Check that file, see what is on the first few lines.

    Thank you for the direction Mr. Wood.

    I am unawares on how to access the php files to complete that review, but alas something needs to happen and that is more direction than I had 30 minutes ago.

    Muchas gracias!

    I am unawares on how to access the php files to complete that review,

    The file manager located in your hosts control panel or your ftp client should allow you direct access to the files.

    I am currently on the phone with the host. I was unable to gain FTP access. The host seems to believe it is a plug in issue. Is there any reason that everything would be working fine one day and then all of the sudden an issue with a plug in would arbitrarily present itself?

    Thank you for taking the time to help ClaytonJames!

    I think I have to agree with Otto’s suggestion. The error seems to point directly at your theme. Some reference material: How do I solve the Headers already sent warning problem? Have you made any recent theme updates or edits?

    I personally have not made and changes to the theme. Launchpad has asked me to take over managing the site from the third party designer. He was more than helpful to help us migrate to the godaddy servers from his. We had maintained status quo for the last three months until I tried to login last night.

    I have suggested to use a default theme in the interim until I have had a chance to design his company’s branding and UI. This definitely increases the gravity of the situation and will provide a more substantial foundation to my suggestion.

    Thank you for the link. I am off to increase my knowledge and level up my web skills!

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    You don’t necessarily need “FTP” access, but you do need to see the files themselves. Some hosts have a “File Manager” type of interface in their control panel. If you have access to the site via the host, then look for that. All you really need is to see the file content.

    I have had same issue mentionning Warning: Cannot modify header information – headers already sent by (output started at /__path__/wp-config.php:1) in /__path__/wp-includes/pluggable.php on line 1179

    line 1 of wp-config.php was starting with <?php no white space.

    Issue was file needed to be in UTF-8 without BOM.

    Beware of this on some servers.

Viewing 8 replies - 1 through 8 (of 8 total)
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